AddressAutomotive Electrical Designs is conveniently located in O'Connor WA. We deliver high-quality auto electrical and air conditioning services. We proud ourselves being an award winning team as Winners of the 2017 Fremantle Business Awards for Excellence in Professional Services, 2021 Australian Automotive Service Dealer Network workshop of the year and 2023 Australian Small Business Champion Award. As a company our team members are important part of our growth and we value their expertise, knowledge and skills.
We currently have an exciting opportunity available for a Full-time Service Advisor to provide high quality administrative & customer support.
For further details on this role please watch the video below.
Our Service Advisor is responsible for:
- Scheduling & organising service work schedules
- Creating, costing and closing Repair Orders
- Handle customer’s service related queries
- Managing our customers to the highest service standards
- Liaising with the Workshop Manager to ensure all work is carried out in the allocated time frame
- Up date customers and follow up calls
- Providing administrative tasks to help and assist with work flow.
- We are looking for someone who has:
- Effective time management and organisational skills with high attention to detail
- Excellent customer service skills
- Strong computer skills
- An ability to thrive in a fast paced environment
- A strong team ethic and a willingness to assist others
- The ability to work as both part as a team and autonomously
- Current Driver's licence
- Having a basic understanding of automotive & mechanical/electrical terminology would be advantageous, but not essential
Ultimately, we are looking for an eager candidate with a willingness to learn. Previous experience will be highly regarded.
This is a full time position, 38 hour Monday to Friday with a competitive salary to be negotiated with the successful candidate, based on experience, knowledge and qualifications.
In this position, you will have the opportunity to use multiple skills while further developing your learning and advance your knowledge with a company that invests in training. Our company culture revolves around excellence in customer service. We have team building events and outings every 3 months.
