Service And Project Coordinator

The Company
Founded in 2000 this organisation has steadily grown to over 100 staff. This company specialises in integrating smart technology to residential homes and making home automation and assistive technology accessible to all Perth homeowners.
The Role
We have an opportunity for a Service and Project Coordinator to work on the delivery of residential electrical construction projects.
Key Responsibilities:

• Data Entry – Job notes, service reports, timesheets.
• Evaluating works in progress: liaising with subcontractors, technicians, suppliers and warehouse on product requirements for forthcoming jobs.
• Provide support to other departments as required and work with them to resolve scheduling challenges you may have.
• Answering client queries and technical questions.
• Contacting the customer, qualifying the call and responding to their requests.
• Ensuring customers are notified and kept up to date with expected time on site.
• Ensure that the confidentiality of information which the position may be privy to is treated appropriately.
• Daily scheduling of jobs to technicians with expected timeframes.
• Basic client and slippage reports.
• Help with the start-up of new Contractors and Employees and Inductions.

About You
Qualifications:

• Previous experience in a similar Service or Project role (Preferable).
• Positive outlook and a can-do attitude.
• The ability to multi-task and prioritise.
• The ability to react to urgent requests in a fast-paced environment.
• Excellent customer service skills.
• Strong written and verbal communications skills.
• Excellent organisation and time management.
• The ability to develop and maintain strong working relationships to motivate and influence a team of technicians.

For more information about this opportunity, please contact Blue Collar on 08 9437 4400
If you possess relevant experience and are available for a new opportunity, please submit your resume by clicking APPLY.
DRD Group is a specialist recruitment provider renowned for recruiting quality project teams on major projects within the Energy, Resources, Defence, Renewables and Infrastructure sectors.
DRD Group embraces a diverse workforce culture and encourages female and Indigenous applicants to apply. All work assignments are subject to successful completion of a medical, drug and alcohol screen plus verification of all original certifications and qualifications.