AddressService Centre Manager - Full Time - Cardiff NSW, Australia
Sulzer provides a full range of services for rotating equipment regardless of the original equipment manufacturer. The Cardiff Service Centre in Australia is dedicated to providing skilled engineers, fitters and tradespeople for the repairs and overhauls for a variety of pumps, motors, generators, turbines and centrifugal compressors.
Our customers benefit from our commitment to innovation, performance and quality from our responsive network of 180 world-class manufacturing facilities and Service Centres across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834.
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
Join our Services APAC team within Services division in Australia as a Service Centre Manager to help us take our Cardiff Service Centre to the next level.
What you will be doing day to day?
- Overseeing approximately 30-35 Electrical Fitters, Mechanical Fitters, Machinists, Apprentices and providing direction to the Works Manager.
- Ensuring works are being conducted to support customer orders and are being executed in accordance with the contract, schedules and available resources.
- Providing continuous feedback and coaching direct reports.
- Driving key operational performance indicator across the Service Centre such as forecasting, margin, labour utilization, engineering expertise, quality and safety culture.
- Understanding and managing the overall P&L for the Cardiff Service Centre.
- Leading the Service Centre against the strategy and the budget to achieve the P&L.
- Monthly quarterly & end of year management reporting.
- Managing the Service Centre KPIs and ensuring aligned with corporate financial targets.
- Conducting monthly, quarterly and annual business reviews with Senior Management in Australia.
- Ensuring efficient organization and management across the Service Centre.
What you will bring to Sulzer?
To be a successful Service Centre Manager, you will ideally have:
- A Bachelor's degree or Trade qualification in Business and/or Electrical Engineering or related discipline within the industry.
- A technical background in electrical engineering / trade is essential.
- 10+ years' demonstrated experience in a similar leadership role.
- Experience managing P&Ls.
- Excellent negotiation and sales support skills
- Strong communication skills & ability to engage and work with others.
- Ability to motivate and challenge direct reports and give direction to the whole organization
Benefits - why work with us?
- Attainable annual bonus scheme
- Phone + Laptop + Tools of the Trade
- Annual salary reviews
- Employee Assistance Program
- On-site parking
- Work for a global organisation that values innovation, excellence and a commitment to the most important part of our business - our people and our customers.
Sulzer is an equal opportunity employer, committed to the strength of a diverse workforce.
83% of our employees recommend Sulzer as a good place to work and we are proud to be recognized as a Top Employer 2023 in Brazil, China, Switzerland, United Kingdom and United States. So come and join our story, starting today!
About us
Sulzer is a global leader in fluid engineering. We specialize in pumping, agitation, mixing, separation and application technologies for fluids of all types. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 180 world-class production facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2022, our 13'800 employees delivered revenues of CHF 3.2 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
Join our story
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable.
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