Service Coordinator & Administration

Lesside Services Pty Ltd is an Australian & Family-owned Air Conditioning, Electrical, Solar & AV Services company.

The Opportunity:

We are currently looking for a scheduling & Administration professional to join our team in Coorparoo. In this role, you will; oversee the day-to-day schedules of our service & project technicians, assist with workflow/tracking service requests, complete general administration & office duties.

What will your responsibilities include?

1. Maintaining a fluid schedule for our service & project technicians 
2. Assisting with quotes
3. Invoicing
4. Taking lead on our Warranty Claims & Spare Parts – Full training provided
5. Resolving customer disputes if they arise
6. Reception duties (Secondary)
7. Answer incoming calls (Secondary)
8. Providing updates to our customers in a timely & profession manner
9. Liaising with our key trade partners
10. Assist with quoting, reporting, data entry, basic accounts
11. Occasional ad-hoc tasks as required

What are we looking for?

1. 2 + years previous experience in a similar role is essential
2. Experience with SimPRO is highly regarded
3. Strong time management & prioritising abilities 
4. Excellent communication and interpersonal skills
5. Actively demonstrates common sense and forward thinking
6. Strong work ethic, reliable and punctual

What can we offer?

1. A casual full-time role, income paid weekly
2. Safe & Friendly working environment
3. Start date: From 22/04/2024