Service Desk Support

Job Title: Service Desk Support Location: SYDNEY, CBD Position Overview: As a Service Desk Support, you will play a critical role in providing responsive and effective technical support to our internal users, ensuring the smooth functioning of our business applications and IT systems. You will be the first point of contact for local helpdesk requests, analysing and resolving issues where possible, and escalating as necessary. ...

Job Title: Service Desk Support Location: SYDNEY, CBD Position Overview: As a Service Desk Support, you will play a critical role in providing responsive and effective technical support to our internal users, ensuring the smooth functioning of our business applications and IT systems. You will be the first point of contact for local helpdesk requests, analysing and resolving issues where possible, and escalating as necessary. Key Responsibilities: Respond promptly to Service Desk requests for incidents and Service Requests, delivering exceptional customer service and communication to internal stakeholders.

Provide technical…