Service & Distribution Supervisor

Service and Distribution Supervisor

We currently have an excellent opportunity for a Service and Distribution Supervisor to join our team located in Punchbowl.

This supervisory role oversees the Ensign Service and Distribution team and is focused to ensure the delivery of services to our customers is efficient, safe and cost-effective.

Experience within transport and/or the distribution sector is preferred, however not essential.

• Build your skills in managing logistics for a busy customer service business.
• Supportive team.
• Fast paced environment.

The Role

• Check load authorities and deliveries to ensure driver deliveries are complete.
• Check drivers PPE, licensing and site inductions are current.
• Coordinating and managing new customer installations.
• Ensuring driver compliance through the Transport Management System.
• Utilise transport systems to delivery driver efficiency.
• Audit driver performance, customer service and monitor customer feedback.
• Inspect paperwork accuracy and perform random checks on vehicles and stock.
• Plan and coordinate routes, review driver allocations, including leave coverage.
• Support Customer Care and action outstanding requests.

To be successful

• Exercise excellent customer service techniques such as effective communications and problem solving.
• Strong time management skills to consistently meet deadlines and set targets.
• Pays high attention to detail and accurate data entry.
• Ability to work autonomously and in a team to problem solve.
• Previous logistics and customer service experience preferred.
• Experienced at Microsoft office suite and adaptable in other software systems.

Benefits

This is an exciting opportunity to join a Multi-national company working with large & versatile teams. You will enjoy working in a fast paced, challenging and rewarding environment.

ENSIGN SERVICES is Australia’s largest provider of managed laundry and textile solutions. We proudly provide customised laundry and textile solutions including linen and workwear supply, laundry solutions and management to the retail, corporate, industrial, education, health, and resources sectors.

Please note: As a pre-requisite candidate will be required to be vaccinated against Covid-19 and undertake a Pre-employment medical and National Police Clearance. The successful applicant will be required to complete a mandatory immunisation program upon commencement.

 Ensign is an Equal Opportunity Employer and encourages Indigenous Australians to apply .