Service Improvement Manager

Salary $136k + Super + Salary Packaging BenefitFull Time, PermanentLocation: Sydney, NSW 2000 (Hybrid)Make a meaningful difference to the lives of Australians in needLife at Mission AustraliaWhen you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.Your OpportunityThis role is responsible for leading operational Service Improvement within the Housing Operations. The primary focus of the role is to support operational teams to provide best practice, map workflows, identify opportunities, redesign services, and simplify processes.A business improvement mindset and striving towards excellence is crucial. To be successful in this role adopting a co-design & co-creation mindset is important, this involves engaging with front-line teams and customers.Your key responsibilities will be…
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