Service Manager

Dom's Motors is seeking an experience Automotive Service Manager for our Multi-Franchise dealership in Griffith NSW.

This is a fantastic opportunity to work with some exciting and leading brands in the industry including Mazda, Subaru and RAM Trucks.

We welcome all applicants with experience in managing a Service Department, but will consider an applicant that is ready to make the next step in their career.

Our new Service Manager will play a pivotal role in ensuring the efficiency and effectiveness of service and pre-delivery operations. This will be achieved through success in the following areas:

• Management of a team of service technicians, detailers, and service advisors
• Handling customer inquiries and concerns, providing exceptional customer service, and ensuring their needs are met promptly and professionally
• Ensuring the team delivers outstanding customer service
• Monitoring service department performance, efficiency, and profitability
• Collaboration with other departments to streamline processes and enhance overall dealership performance
• Ensuring a safe work environment is regularly maintained
• Ensuring compliance with all manufacturer's brand standards

We welcome a friendly, progressive candidate who can demonstrate:

• Extensive understanding of franchised dealer service operations
• Proven leadership and mentoring capabilities
• Proven ability to manage budgets and achieve KPIs
• Ability to navigate computer software and systems
• Excellent communication skills and attention to detail
• Titan DMS experience highly regarded, but not essential as training will be provided.

Salary Package

A more than generous Salary package will be open to negotiation with the successful applicant and will include Base Salary + Commission + Fully maintained company vehicle + Super

If this all sounds like you, we'd love to hear from you! Apply online or forward your resume to ********@domsmotors.com.au - Strict Discretion will apply!