Service Manager

About us:

We’re leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.

Stride is a name that expresses our ambition – it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey.

As we embark on the next stage of our journey, join us to make a difference. We're here to Stride.

Our Service:

Stride Hub is a multi-agency service providing a 'one stop shop' for people between the ages of 18-64 with mental health issues and their carers and family members. Participants can access a range of community mental health support services; clinical mental health services, employment and housing services, and drug and alcohol services. The service offers full DBT clinical and DBT skills building interventions to the community.

On Offer:

• Based in Caboolture, QLD
• Full-time, permanent opportunity
• Excellent Base Salary plus Super
• Salary packaging options (up to $15,899 tax free!!)
• Meals and entertainment allowance of up to $2,650!!
• Leave loading at 17.5%
• Stride Rewards – access to discounts from 100s of retailers (fashion, food and fitness)
• One paid wellbeing leave day per year
• Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time
• Paid parental leave
• Excellent training & career development

Role Overview:

The Service Manager will have a pivotal role in the overall leadership and management of the Stride Hub team in accordance with operational guidelines, including:

• Leading and developing a multi-disciplinary team to provide primary care and support for all accessing Stride Hub
• Overseeing and contributing to the development and implementation of clinical, financial, administrative systems and billing processes
• Ensuring the Stride Hub team operates within a framework of continuous quality improvement and risk management.
• Facilitating and convening meetings of the Clinical Governance Committee and associated subcommittees.

Requirements:

• General AHPRA registration as a Psychologist, Clinical Psychologist, Accredited Mental Health Occupational Therapist, Credentialed Mental Health Nurse OR AASW Accredited Mental Health Social Worker (may consider applicants working towards mental health accreditation)
• Minimum of 2 years experience managing a mental health service
• Demonstrated experience working within a recovery-based model
• Demonstrated expertise in the management of a multi-disciplinary service delivery team, with the ability to lead the coordination of care for people with complex needs including consultation and engagement with a wide range of professionals/stakeholders.
• Highly-developed communication, interpersonal and negotiation skills including the ability to work and communicate effectively with clients, their families, community agencies and other professionals.
• Ability to meet deadlines in a high demand work environment and to exercise judgment and initiative.
• Excellent organisational and time management skills.
• Must be eligible to apply/currently hold a Blue Card
• Must hold/be willing to apply for NDIS worker screening clearance
• Current Drivers License

Vaccination against COVID-19 is a requirement for all positions and is in accordance with Stride policy. As part of the recruitment process Stride requests evidence of vaccination status (in accordance with privacy principles) to ensure compliance with this policy requirement.

Stride is an inclusive workplace and we encourage applications from diverse backgrounds in order to enhance the depth of cultural diversity and insight within our workforce.

This includes but is not limited to people with a lived-experience of mental health recovery, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with disabilities.

Apply now!

To apply complete the online application form, attach a copy of your CV and a cover letter outlining your suitability for the available role.

Applications will be viewed and actioned upon receipt, with a final closing date of 1 March 2024.

For queries email recruitment@stride.com.au.