Address
Form of workvon Bibra Auto Group are a multi-franchised Group of dealerships located on the Gold Coast employing 430+ Gold Coast locals and home to 13 brands; Chery, Citroen, GMSV, GWM Haval, Holden, Honda, Kia, LDV, MG, Mitsubishi, Nissan, Peugeot, Subaru & Suzuki.
Our Helensvale Dealership is now seeking a Service Receptionist to join their Service Hub on a full-time basis.
About the position
As a Service Receptionist you will be answering incoming calls to the dealership, assisting customers over the phone with service bookings, answering queries, and directing calls to the relevant departments.
About you
- You will have previous customer service or call centre experience answering a high volume of calls
- Have excellent verbal and written communication skills
- Ability to work within a team environment
- Have a proactive attitude with the ability to multi-task and handle pressure situations in a calm and professional manner
- Have data entry experience with high attention to detail and accuracy
- Have intermediate computer skills
Previous dealership or customer service experience within a call centre would be advantageous for this position. We will also provide on the job training for the selected candidate.
If you have the attributes we are seeking and would like to be part of a successful team working with renowned products and great customers, please forward your resume and a covering letter addressed to the Service Team Leader by clicking below on "Apply Now".
We will be back in contact with those candidates who are shortlisted for an interview.
You will be required to provide a current National Police Check.
