AddressUse your customer service and administration skills being the first point of contacts for clients using our East Perth services.
Reach further with us!
Join our East Perth Service Support team where you provide a welcoming environment to our clients to ensure clients access our services in ways that are person centred, safe, responsive and convenient. You will be the first point of contact for many clients and will help refer them to appropriate services within Anglicare WA. You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files.
Here, you can bring your administration and customer service skills and thrive in an environment where you can make a positive impact on the community. This is a part time opportunity (15 hours per week), working up to 1 evening a week on rotation.
What you will bring
You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients. To be successful in this role you will have:
- Relevant experience in a similar role or Cert IV qualification in community services
- Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance
- Ability to respond to clients in distress, and be comfortable deescalating people who are upset
- Demonstrated ability to identify client needs, assess risk and prioritise accordingly
- Financial management skills including ability to issue invoices and receipt money
The successful candidate must possess a current National Police Clearance valid within one year and WA Working with Children Check.
Impact and benefits
Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.
In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.
Also:-
- Salary starting from $70,196 pro rate + 11% superannuation
- Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses
- Additional 3 days leave per year over festive period
To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter.
For further information please contact Kristie Thomas, Coordinator Service Support – East Perth and Triage & Enquiries Team on **************@anglicarewa.org.au.
Shortlisting will commence immediately. If this role sounds like you apply now!
Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.
Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.
Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.
