AddressFamily Support Network Inc, a Lismore LGA based not for profit organisation has an opportunity for a Services Manager to join our team. Our organisation is committed to prioritising the safety, welfare, and wellbeing of children and young people above all else and our practice is guided by trauma informed care and person-centred approaches. The Services Manager will actively oversee program management, participant/case management, staff supervision, community support, and administrative functions. The Services Manager is crucial in fostering a safe, creative, and innovative environment for children, young people, families and the FSN team.
The position is permanent part-time, in-office, hours Mon-Fri: 9-4 (32.5 hours)
The essential criteria must be addressed to be considered for this position
Essential Criteria
- Tertiary qualifications in a relevant discipline such as Psychology, Human Services, Social Work, Social Welfare
- Five years’ demonstrated relevant experience including management experience
- Comprehensive knowledge of child protection and wellbeing
- Thorough understanding of trauma-informed and person-centred practice
- Must be a strong influencer and negotiator, adept at managing a cohesive team and resolving issues through evidence-based processes.
- Ability to engage staff in FSN’s culture, clarify roles, and foster organisational improvement through effective collaboration.
- Strong emotional intelligence is crucial, with the ability to self-manage and build professional relationships.
- Must be able to adapt to evolving child and family service issues, lead quality improvement and risk management efforts, handle ambiguity, and communicate program changes effectively to stakeholders.
- Proficient computer skills and experience with CRM programs and MS office suite.
Desirable Criteria
- Postgraduate qualification in Child Protection or Early Childhood Education
- Demonstrated experience and ability to work under pressure in a fast-paced environment
Referees
The names and contact details of two recent professional referees are required, preferably supervisors
Please apply by sending a cover letter that describes your relevant qualifications, experience and skills with your resume to Kaali per email: ***@fsn.org.au.
If you have any questions or would like to discuss the position in more detail, please contact Kaali on 0427 212 ***.
Family Support Network Inc is an equal opportunity employer committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, mature-age people and people with disability, regardless of sex, sexuality or gender identity.
