Settlement Officer

Play a key role in the home ownership journey!Build upon your administrative, customer service, and/or settlement/conveyancing experience. 2 x permanent, full-time role | Hybrid work environment | Newcastle-based head offices.Purpose of the roleWe currently have exciting opportunities available within our friendly and supportive Newcastle Permanent-aligned Settlements team. In these roles you'll deliver high quality customer service, documentation preparation, settlements securitisation and securities to internal and external customers for business, home, and consumer lending, while also ensuring our documentation and security position is binding and enforceable.What will your key responsibilities include? Delivering exceptional customer service to both internal and external customers.Ensuring NGM Group is holding the correct security documentation as well as the maintenance of these documents.Timely and accurate completion of simple consent matters. Preparing all documentation in relation to discharges. Following up of registration.Accurately reviewing, checking and storing security packets. Preparing and obtaining authorisation for variation letters to loan agreements. Preparing all documentation in relation to new mortgages. Receiving and checking all security documentation upon receipt from customer. Ensuring NGM Group is holding the correct security documentation before funding / settlement of loans. Registering security documents as required. Assisting in the checking, authorising and issuance of settlement cheques and daily reconciliation of the cheque register. Maintenance and funding of all construction loans during construction phase. Accurately reviewing, checking and storing securitised files. Ensuring bi-annual audits are conducted and documented for all securitised files. Accurately reporting and managing reports for securitised files. Top of FormWhat are we looking for?Knowledge of, or exposure to, conveyancing terms and loan security documentation and procedures in the legal and / or financial industry. Experience working in a high volume and / or consumer documentation environment. Sound knowledge and understanding of business, home and consumer lending principals and criteria. Excellent communication and customer service skills.Strong attention to detail.Well-developed time management and organisational skills.Solid problem-solving capabilities. Competence in Microsoft Office, particularly Outlook and Word. What can you expect from us?NGM Group employees can take advantage of the following work perks:Health and wellbeing; Fitness passport, corporate health insurance and annual flu vaccination.Lifestyle and giving back; Flexible work including hybrid arrangements upon completion of training, hotel discounts, 14 weeks paid parental leave, two community volunteer days per year and three recreational leave days per year.Professional advancement; Diverse career opportunities, recognition programs and employee referral program.About us We’re NGM Group, and we offer retail banking services to more than half a million Australians under the brands Greater Bank and Newcastle Permanent. We have fresh energy and big goals for our customers, and our people are key to us achieving this success. If you’re ready to be part of a team that puts the customer first and enjoys a challenge as the path to growth and innovation, then … we want you!Collectively, we’re the largest customer-owned bank based on net assets and the 10th largest Australian-owned bank for household deposits. A financial powerhouse headquartered in the Hunter, we have a workforce of more than 1,600 people and total assets of more than $20 billion.