What's on offer?This is a full-time permanent contract opportunity to be part of our Operational Compliance team.The VIC
Settlements Officer is responsible for the settlement risk associated with Projects capital expenditure program and reducing cancellation rates due to valuation variances with non-funded Homebuyers Boutique homes and minimising the financial and settlement risk exposure with the Medium Density pipeline.This role will ensure consistent risk reporting across all business pipelines and have carriage of the Customer Journey leading up to settlement on the high-risk files.The VIC
Settlements Officer will be responsible for overseeing the consistency of all finance processes, whilst liaising with all key stakeholders both internal and external. This role will include all clients, both Resolve and those with Own Finance.
The role involves:- Risk reporting across all business pipelines.
- Monitor financial milestones for Medium Density Customers
- Support the customer journey to settlement on high-risk files.
- Collaborate with sales teams, Development Managers and Resolve Brokers
- Liaise and negotiate with Developer Partners
- Training and finance guidance across Medium Density and Greenfields teams
What can you bring? Essential Previous experience Residential Finance process is essential.
- Demonstrate a strong understanding of residential construction process
- Demonstrate a strong understanding of the finance application process
- Demonstrate a strong understanding of finance and settlement risk
- Excellent customer service skills
- Excellent time management service skills
- High level of attention to detail
- Strong ability to work as a team player
- Ability to interpret plans and contracts
- Proficient problem-solving skills
- Strong understanding of home finance, property settlements and insurance
Who are we?ABN Group is Australia's leading construction, property, and finance company with operations in both Victoria and Western Australia. We lead the market in every segment from first homes to luxury residences and we exist to deliver the dream of home ownership. In Victoria, you may better know us as Boutique Homes and Homebuyers Centre.
Why work with us?- Reward and recognition programs that celebrate you
- Health and wellbeing plans that look after you, including an Employee Assistance Program
- A culture of belonging where you get to be you
- You get to take your career anywhere you dare to dream - you own it!
- Hybrid work arrangements available to support you in work and life
- Volunteer opportunities with amazing charity partners
- An accessible and supportive leadership team with clear vision and purpose
- A values platform that underpins who we are and how we operate
ABN Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion and represents the communities in which we work.You must have the right to live and work in Australia to apply for this job.
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