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Form of workOur client are a global financial services organisation and looking for a Settlements Officer to join their team immediately on a 9-month temporary contract with a potential to extend further!
The main purpose of the role is to ensure the accurate compliance, creation and maintenance of customers' contracts, provide a high level of customer service, and contribute to the completion of the daily workflow of settlements.
Key Responsibilities:
- Checking compliance of finance documentation to achieve the accurate and timely completion of settlements whilst ensuring that personal and team KPI's are met.
- Authorising and activation of contracts.
- Timely follow up of irregular documentation.
- Be the first point of call for the settlement queries of Business Managers.
- Liaising with internal and external customers to negotiate the resolution of settlement/compliance issues.
What We Are Looking for:
- Strong attention to detail.
- Highly efficient and the ability to maintain accuracy in a fast-paced environment.
- Self-starter and exceptional in verbal and written communication skills and highly organised.
- Excellent relationship management skills
- Conflict resolution and negotiation
- Competent with MS Office applications with general computing/admin and organisational skills.
- Experience within the banking, finance or insurance industry preferred but not essential.
- Exposure to roles where compliance or preparation of documents and settlements processes would be an advantage.
If this sounds like you, please send your updated CV via Seek or directly to Rosa Ojala at Rosa.Ojala@marsrecruitment.com.au. Only shortlisted candidates will be contacted.
