Shared Service Support Officers

Shared Service Support Officers Organisation/Entity:  Transport For NSW Job category:  Human Resources & Recruitment Job location:  Grafton, NSW, AU, 2460 Job reference number:  92721 Employment type:  Fixed Term Full-Time Salary range:  $0.0-$0.0 You're passionate about a career delivering solutions that impact millions. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community. In this role, You’ll be part of the People Team within Transport Shared Services servicing a variety of Internal staff via telephone, live chat and email. You’ll manage yourself to work through high volumes of enquiries, adhere to set processes and share best practice across the team.    You will act as the first point of contact across multiple customer service channels adhering to processes, providing prompt and proactive customer service and escalating where necessary in a timely manner. Due to the high volume of positions…
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