Corporate Services Support Officer

Do you want your work to make a difference for NSW?

Together, we create thriving environments, communities, and economies.

• Once-in-a generation opportunity to join WPCA and be a part of shaping the vision of this new city
• Permanent full- time, Penrith NSW and/or Bradfield City Centre location
• Salary relative to experience, and ranges from $79,032 to $86,539 + super

Western Parkland City Authority are currently seeking to appoint a Corporate Services Support Officer who will be the first point of contact for WPCA, based on site in Penrith and/or Bradfield City Centre.

About the role

The Corporate Services Support Officer will provide highly efficient and effective concierge services helping to create a positive and welcoming environment for clients and colleagues and undertake a broad range of business support activities.

As a Corporate Services Support Officer, you will:

• Warmly greet and welcome members of the public, guests and staff attending the WPCA offices in a friendly and professional manner, including maintaining the daily visitor register ensuring passes are processed and ready for guest arrival.
• Be required to coordinate meetings and events, including maintaining meeting room and public spaces ensuring they are clean, tidy, stocked, and set up appropriately for desired requirements.
• Have a high standard of customer service to successfully address enquiries (phone, email and mail) to ensure the provision of accurate information.
• Provide a range of administrative and support services, including records management, routine correspondence and travel bookings to support the effective operation of the WPCA.

About You

As our Corporate Services Support Officer, demonstrate a willingness to go above and beyond, identifying new opportunities to improve service and exercise sound judgement and manage work activities in a timely manner to provide a quality service in a busy work environment of competing stakeholder demands and changing work priorities. Proficiency in the use of Word, Excel, PowerPoint and MS office suite desirable.

Key knowledge and experience

• Successful experience in providing business support services to a varied organisation

Essential requirements

• Relevant professional experience and training.

For more information read the full Role Description: Corporate Services Support Officer  

About Us

The Western Parkland City Authority (WPCA) is building a stronger future for Western Sydney by delivering Bradfield City Centre and attracting investment to the region in collaboration with State and Commonwealth government agencies and local councils. The Western Parkland City includes the Blue Mountains, Camden, Campbelltown, Fairfield, Hawkesbury, Liverpool, Penrith, and Wollondilly Local Government Areas. It is one of the fastest growing regions in Australia. By 2056, it is expected to be home to 2 million people - 5 times the size of Canberra.

Our work is driven by local and international best practice, research and close engagement with our communities, industry, and advisory bodies.

The WPCA is part of the Department of Planning, Housing and Infrastructure (DPHI), and we are building the future of NSW through delivering diverse planning, housing solutions and infrastructure across the state. We strive to be a high-performing, world-class public service organisation that celebrates and reflects the full diversity of the community we serve and seeks to embed Aboriginal cultural awareness and knowledge throughout the department. 

To Apply

If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role.

Applications close 11.55pm on Sunday 5 May 2024.

For further information about the role please contact Zelja Jankovic, Team Lead Corporate Servicesvia **************@wpca.sydney  

For technical support regarding the application process, please contact Prony Melvin on ************@enterprise.nsw.gov.au

A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. DPHI supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.

Looking for more information or assistance in applying?

Our Diversity team can assist to:

• provide alternative formats to apply
• make adjustments to the recruitment process
• offer information about workplace adjustments and support networks.

We encourage people with disability to apply. If you have a disability and require more information on adjustments and assistance to apply, contact the Diversity team on *********@DPIE.nsw.gov.au (please include reference number).

If you are an Aboriginal or Torres Strait Islander check out Our Mob on Country to see the work we do and get assistance in applying.

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