AddressYour new position will have you overseeing the Newman Visitor Centre's operations, including team supervision, staffing, scheduling, and facility maintenance, to ensure smooth and efficient functioning while coordinating tasks effectively.
Undertake the day-to-day operating duties of the Newman Visitor Centre according to operational and accreditation requirements.
̶ Maintain accurate data collection and records of visitor numbers, inquiries, and feedback for reporting purposes.
̶ Maintain documentation, policies, and procedures related to Visitor Centre operations and compliance with relevant regulations.
̶ Prepare staff rosters and coordinate team schedules effectively.
̶ Manage Visitor Centre stock and sales, including ordering, processing, and stocktakes.
̶ Account for all monies received over the counter and via incoming mail, ensuring accurate preparation and balancing of end-of-day proceeds.
̶ Deliver exceptional customer service to visitors by providing accurate information, recommendations, and assistance.
̶ Coordinate with local tour operators, guides, and attractions to facilitate bookings and reservations for visitors.
Ensure the Newman Visitor Centre is well-presented, maintaining an inviting space reflecting local attractions, products, displays, and events.
Ensure availability of relevant tourism information and resources promoting regional and local attractions and services. Contribute and/or facilitate to the updating and relevance of information, stories, and images for the Shire's Tourism Website, social media platforms, and online services. Promote positive working relationships and networks at all levels of the organisation, contributing to a culture of teamwork. Facilitate continuous improvements and best practices to deliver exceptional service to external customers and service delivery partners. Administer tasks, processes, and communications as required under the Shire's operating systems and procedures.
This is an exciting opportunity and for career growth in the Local Government. Call Kerry from Crisdale Recruitment Group today on 6478 7788 or email your resume to *****@crgwa.com.au
