Simulation Ict Transition Manager

A real endeavour, achieved with you

As Australia's multi-disciplinary advisory and business partner of choice for clients in defence, government and infrastructure, we deliver complex things that matter. It's not always an easy task, but anything worthwhile seldom is. Great things are rarely accomplished alone. We're building something remarkable. Now we just need you.

A real endeavour, shaped by you

As The Simulation ICT Transition Manager, you will be working with members of Defence to advance projects and programs and provide end-to-end management, delivery, transition and operation integration of multiple IT initiatives;

To succeed in this endeavour, you will:

• Ensure new and existing services have consistent practices applied in alignment with JCTB and broader ADF processes and policy;
• Create various required artefacts as defined by the process, such as Service Design docs, transition registers and Service Support Agreements;
• Identifies technical sources of JCT risk and uses approved Defence frameworks for formal reporting and assessment. Also, treats risk independently within means and authority.
• Applies Information Technology Infrastructure Library (ITIL) Service Management practices.
• Identify improvements, and contribute to feedback sessions.

A real endeavour, driven by you

Our work is highly complex and confidential, so there are some things you must have to fulfill this role:

• You must hold a current NV2 security clearance or higher.
• If you currently hold an NV1 clearance level, and are willing to attain an NV2, DPS can support you in this process.

We're looking for:

• ITIL v3 or ITIL4 Foundations Certification.
• Demonstrated strong customer focus and service delivery experience.
• Proven experience developing, championing and management successful transition to BAU.
• Strong communication, facilitation, elicitation and negotiation skills.
• Proven ability to deliver complex IT deliverables in cross-functional team environments.
• Able to engage and effectively collaborate with stakeholders across all levels within the Branch & organisation.
• Hands on experience in process design and mapping using software such as MS Visio, PowerPoint etc.
• Experience in Service Management Tools such as JIRA & ServiceNow.

More than anything, you'll have a strong work ethic, a positive attitude and a drive to provide administrative support for our projects and programs that build sovereign capability and deliver complex things that matter.

Why Downer Professional Services?

At DPS, you'll find the opportunity to build something remarkable. Here are some of the reasons why our people love working here:

Work with purpose. You'll deliver or enable critical defence projects and programs in Australia, for Australia. Your expertise will help build sovereign capability.

Great projects, influence and impact. You might join us for the projects, but we think you'll stay for the impact you can have. With high project ownership, agile problem solving and accessible leaders, you can go further at DPS.

Your opportunity to build something remarkable. We're proud of all we've achieved. But there's much more to do. Together, we're building a better, stronger, more agile DPS. From process and systems to culture and communications, we're working hard to enable our teams to do their best work, whoever and wherever they are.

We encourage you to join us on our greatest endeavour. We'll support and recognise your contribution, and you'll also enjoy a range of benefits including:

• Veteran support initiatives and policies, including up to 20 days of Reservist Leave for veterans to remain connected as they transition out of active service
• An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.
• Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.

Ready to join us on our biggest endeavour?

Take your career to the next level. Apply for this position.

Downer Professional Services is an equal opportunity employer committed to fostering a diverse and inclusive culture. We do not discriminate on the basis of gender, race, religion, colour, national origin, sexual orientation, age, marital status, veteran status, or disability. Accordingly, we encourage applications from people of diverse backgrounds, including First Nations People and those from culturally and linguistically diverse backgrounds.