AddressMake sure your computer is set up as below. If that does not resolve it, contact ***************@riotinto.com and include any error messages and/or screenshots.
- You will need to be using:
- a. Windows 7, 8, or 10 using IE 11, Firefox 32+, or Chrome 37+
- b. Mac OS 10.7+ Chrome 37+ Firefox 32+ Safari 7+
- Occasionally, settings in firewall or security software such as Norton, Symantec, or McAfee interfere with the proper operation of online application features, such as toolbars. You may need to adjust these settings or temporarily disable the programs to proceed.
- Enable pop-ups in your web browser.
- So you do not get timed out, try to spend less than ten minutes on any given page.
- Try deleting the cookies and temporary internet files in the Tools > Internet Options menu of Internet Explorer.
- Enable cookies in your web browser.
