Address
SalaryEndeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia.
United behind a common purpose of 'Creating a more sociable future together', we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy's, BWS and ALH Hotels.
Endeavour Group has separated from Woolworths during calendar year 2021 and is well-positioned as an ASX Top 50 Company. Join the team at an exciting time in their evolution
About the Opportunity
The Solution Manager - ALH is a leader position within the Technology team. The role is responsible for alignment, and roadmaps fit to business strategy of the relevant platform & related systems. The role will have line management using the practice/chapter model.
The role carries ownership of the core ALH technology and how it supports all venues and interactions, working in partnership with our business product owners. The role is responsible for the technical product strategy/lifecycle and working alongside the ALH Business, Group Product Managers, business partners and technical teams in how to shape delivery in cost effective, quality, innovative customer experience technology solutions and services that support the business strategy.
With Endeavour Group having experienced significant growth in the last 24 months, this role carries significant importance to ensure that existing & future platforms continue to deliver a world class experience to our Venues.
A day in the life of a Solution Manager - Venue Applications
Technology Strategy & Planning
- Own and maintain the overall technology roadmap, for domain, in partnership with the Business and Technology Leads.
- Working in partnership with Enterprise Architecture and guide technical decisions that support the business strategy
- Partner with the business and Architecture teams to drive the review and selection of new solutions and how they fit into the relevant domains (i.e. KDDs)
- Understand, research and follow technical trends in the industry and in general able to assess emerging products in the Hotels/Venues space and companies to measure their potential value (or threat) as well as make recommendations on which new technologies to invest in or leverage.
- Explain and market highly complex technical concepts and solutions in a way that allows quality business decisions
- Active involvement in the annual Budget planning process with respect to growth/scale, opportunities or utilization of the respective domain.
- Partner with the ALH, Solution Managers (IT) to understand business problems and how these translate into our quarterly plans in order to align domain and product roadmaps.
- Active involvement in the trimester planning process and provide technical advisory to ensure quality plans exist for the objectives, delivery milestones and releases; and align with the domain roadmap.
- Provide technical (alongside EA/Platform Managers) advice/input into the squad backlog, especially for capabilities/features that are utilized across squads or impact end-to-end customer outcomes.
- Play a key role in the technical relationship with external technology partners within the domain - including the onboarding of new partners in the domain ecosystem
- Partner with other Solution managers to ensure the end-to-end technology stack meets the business strategy and provide input into Squad plans
- Develop metrics and KPIs for performance measurement relating to the domain, Document and report on performance
- Partner Operations team to ensure they are visibility of business strategy and demand.
- Contributor to the management of technology partner performance in terms of costs, timeframes, quality to agreed service levels and escalation of non-compliance issues in relation to Sprint deliverables, Negotiate commercial terms and charges
Functional Capabilities
- Business Transformation Experience.
- Technology experience, working with end-to-end, complex and high value projects
- Solid understanding of Agile and Scrum methodology, disciplines and procedures, and evidence, or ability, to help / guide others on processes
- Has good understanding of Systems Development Life Cycle
- Proven ability to execute technology solutions (by driving outcomes)
- Ability to provide input to technology strategies that enable and inform business strategies
- Keeps abreast of industry trends and directions to ensure solutions will provide business with forward compatible, scalable and flexible solutions.
- Ability to communicate clearly and concisely technology solutions, programs and options
- Strong planning capability across time, and resources
- Demonstrated ability to work in a highly matrixed organisation
- 5 + years IT experience.
Leadership and Behavioral Capabilities
- Enthusiastic and positive leader with a self-directed and self-motivated attitude
- Ability to think strategically, understand business dynamics, and manage large amounts of data.
- Excellent verbal and written communication and influencing skills
- Comfortable delivering outcomes without the need to manage or direct the work themselves
- Excellent collaboration skills with an ability to see the bigger picture and past problems to solutions.
- Able to work in a fast-paced environment
- Comfortable with ambiguity
- Constantly challenge the status quo & be open to new technologies & ideas
- Display passion for & responsibility to customer and partners
- Recruits, develops & rewards great people
- Display leadership through innovation in everything you do
- Excellent remuneration package and flexible working in every sense. We value our people
- Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BigW and Endeavour Group brands (BWS, Dan Murphy's etc) and 50% off food at ALH venues.
- Our innovative ways of working include headspace mornings once a month (no meetings company-wide)
- Opportunity to partner alongside bright minds and genuine investment in leading technologies
- Career progression to help you realise your potential. As our business grows so do the opportunities for our people
- Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia
Bring your spark. Tap into our spirit. That's the power of Endeavour.
If you want to experience the diverse spirit of drinks and hospitality businesses, here you can tap into Australia's leading brands including Dan Murphy's, BWS, ALH, Pinnacle Drinks, Endeavour X and more.
If you have a passion for connecting people with products they love, here you can join an industry that's deeply embedded in the way Australians socialise, unwind and celebrate.
If you want access to a breadth of career opportunities, here you can enjoy a path that travels between diverse roles and businesses within the Group.
If you're already asking 'what's next for me' and our industry, here you'll thrive.
If you want to bring your full self to doing fulfilling work, here you'll find a culture that's welcoming, inclusive and responsible.
If you are looking for flexibility, here we encourage our team members to work in ways that meets their work / life commitments and supports their wellbeing.
Come grow with Endeavour where we are passionate about our purpose of creating a more sociable future together, and leaving a positive imprint on our team members and the communities we serve.
If you meet a number of the requirements, but not all, we encourage you to submit your application.
You can learn more about working with us on or via #EGL #EDG
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
