Solutions Consultant

• Applicant must live in Sydney, NSW
  
• Casual
  
• Immediate start
  
• 16-38 hours per week
  
• $45 per hour + superannuation
  
• Flexible working conditions
  

We’re pretty good at solving problems. Are you?

IT Helpdesk, Network Engineers, Technology and Cybersecurity enthusiasts, this is an opportunity for you! We value your knowledge and experience - but we find honesty, reliability, and motivated client-focus to be more valuable traits.

Who We Are & What We Do

• We support organisations nationally
  

• We untangle business and IT conundrums for businesses and teams
  

• We champion cloud-first, Google-based solutions as our leading edge
  

• We find elegant solutions to business problems
  

• We evaluate frameworks, tools and business processes
  

• We collaborate with SME owners and organisational leaders
  

• We are an external executive management team for hire
  

Our Challenge

We are a growing business and technology consultancy seeking IT professionals to provide hands-on support, drive sales, and ensure successful product delivery for our clients.

Businesses have a lot of unique problems to solve; when our phone rings we never know what the next project is going to be. One week it's HR, the next it’s technology - only one thing is certain, we have learned to expect the unexpected!

We are building a team of astute and reliable people with diverse skills, who can jump into projects at short notice if required.

Learn more at: honestally.au/the-ally-way

One Vision, One Team

We are looking for a self-motivated Solutions Consultant/ Technical Officer with established ICT know-how. 

Key Responsibilities

• Driving sales and dispatch processes for software, hardware, IT and communication services;
  
• Solving system and technical problems for our clients;
  
• Hands-on system implementation and support;
  
• Liaising with customers and their stakeholders;
  
• Accurately documenting systems, processes and suggesting improvements;
  
• Creating value and maximising growth;
  
• Improving business performance for the betterment of all stakeholders.
  
• Any other duties as assigned
  

Key Skills and Attributes

To be the successful candidate:

• You must live in Sydney, New South Wales, Australia;
  
• You have proven ICT education and experience;
  
• You have dedication to detail, and can follow established procedures perfectly;
  
• You have logical and accountable reasoning and problem-solving skills;
  
• You enjoy hands-on ICT support work, both in the field and online;
  
• You are a genuinely honest, reliable, and dedicated person who enjoys problem solving with technology;
  
• You have experience with delivering tasks on-time and handling short lead times;
  
• You have a consistent history of establishing positive and happy client relationships;
  
• You are there for our clients and our team and prepared to step up and help when you’re needed;
  
• You are prepared to travel when the need arises;
  
• You will embrace training and development opportunities to better support our products and services.
  

We have incredible clients and we strive at every moment to deliver real value to them, in everything we do. Honestally: it is not just a name; it's who we are and how we do business. You will be the next ally for us and our clients.

Location and Hours

• Sydney, New South Wales, Australia;
  
• This is an office-based role with intrastate travel for on-site attendance, you should be prepared for a few nights away here and there;
  
• Occasional work-from-home arrangements permitted by agreement;
  
• Some interstate travel may be required with company growth;
  
• An immediate start is available;
  
• Shifts are primarily conducted on weekdays between 7:00am - 4:00pm;
  
• A casual employment opportunity;
  
• 16 - 38 hours per week available depending on candidate preference and company needs; we’re happy to talk through mutually agreeable schedules and options;
  
• Potential for some weekend and on-call work by mutual agreement.
  

This role will need you to be flexible with your time as we grow the team.

Application Process

If this sounds like the role and the environment for you, we’d love to hear from you!

Once you apply for the job, shortlisted applicants will receive a link to a supplementary survey via email. This will be in addition to the initial application. The survey will request additional information such as:

• Your interests, passions and what gets you out of bed in the morning; and
  

• What types of tasks you enjoy doing
  

We love outside of the box thinking and creativity! If you would like to upload work samples, videos or something else that you think might be of interest, this survey will allow you the opportunity to do so.

Please note that:

• Only applications made via SEEK or our Careers Page will be accepted;
  

• The role is WFH but you must live in Sydney, NSW
  

• Successful applicants will be required to have, or be willing to obtain, a current and clear National Police Check and current Working with Vulnerable People (WWVP) and/or Working With Children Check (WWC); and undertake a pre-employment medical check;
  

• Due to the high number of applications being received only shortlisted applicants will be contacted;
  

Applications Close: Opportunity will remain open until filled

Applicants must be located in Sydney, NSW in order to conduct face to face training as well as occasional on-site work and have sufficient working rights in Australia.

• Opportunity to work on-site and work from home
  
• Flexible hours and working conditions by agreement
  
• A product and service you can be genuinely proud of
  
• A knowledgeable, high-achieving, experienced team
  
• A chance to be a part of a rapidly growing business with future opportunity
  
• Employee Assistance Program (EAP)
  
• A range of other employee benefits such as discounts, wellness and flexi-pay