AddressHow you will spend your time:
- Customer Needs Analysis: Conduct thorough needs assessments with prospects & existing customers to understand their unique business challenges, processes, and requirements
- Solution Customization and Demonstration: Customize SafetyCulture's offerings to address the specific pain points identified during the analysis phase. Prepare and present tailored demonstrations that highlight how SafetyCulture's features meet the prospect's needs
- Product Liaison: Serve as the bridge between our customers, internal teams, and the product/engineering teams. Ensure clear communication of customer requirements and feedback to foster product improvements and innovation
- Proposal Development: Collaborate with the Sales and Customer Success teams to develop compelling, customized proposals as well a scope of work that clearly articulates the value proposition of SafetyCulture's solutions
- Market Intelligence: Stay abreast of industry trends, competitor activities, and regulatory changes to provide insights to both the product, sales, and customer success teams, ensuring SafetyCulture's offerings remain competitive
- Education and Advocacy: Educate potential customers on the benefits and capabilities of SafetyCulture's solutions through speaking engagements, webinars, workshops, and at industry events. Advocate for SafetyCulture's mission and values in all interactions
