Address Make a difference as a Workers Compensation Case Management Specialist.
Join the largest insurance group in Australia and New Zealand.
For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of Workers Compensation insurance.
YOUR ROLE
We're looking for a full time Case Management Specialist to join our Workers Compensation team based in West Perth on a 12-month contract. Your primary purpose responsibility will be to manage a portfolio of complex Workers Compensation claims with the aim to help injured workers' recovery and return to work as quickly and safely as possible.
You will accurately determine liability on new and existing claims and establish strategic Case Management Plans in collaboration with the injured worker, their employer and other relevant stakeholders including (but not limited to) brokers, medical professionals and solicitors.
This is a full time, 12-month contract based in West Perth with hybrid work arrangements available.
ABOUT YOU
An empathetic focus with prior Workers Compensation experience
Able to provide exceptional customer service and build strong working relationships with stakeholders of all levels
A drive for positive outcomes for the customer and all involved
Be proactive with the implementation and ongoing review of Case Management Plans and able to make decisions quickly
Experience with the ongoing review and management of claims in accordance with relevant legislation and guidelines
Applications close Thursday 21 March 2024.
ABOUT US
IAG is not only the largest general insurance group in Australia and New Zealand, underwriting over $AUD13 billion of premium per annum, we're also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.
You'll know our brands - NRMA Insurance, CGU, WFI and AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.
At IAG you're not just part of one brand, you're part of a large purpose-led Trans-Tasman group dedicated to making your world a safer place.
We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.
At IAG you can enjoy:
Grow your financial future with 13% superannuation as standard
Flexibility and support so you can live life to the full
Receive meaningful recognition through an award-winning system
Access up to 50% off personal insurance (policy terms and conditions dependant)
Be part of a business working to be net zero by 2050.
We're committed to the reconciliation movement in Australia for First Nations peoples and focus on providing a safe and supportive work environment for all our employees. You can find our Reconciliation Action Plan on our company website.
We're ready for you. Apply today.
