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Form of workState Manager WA/SA
We are all going places, where do you want to go?
We are Strand. The unshakeable House of Fashion Travel, going places since 1927. We are doers; creators, innovators, and curators of new beginnings.
Formerly known as Strandbags, we are Australia’s leading handbag and luggage retailer with a fast-evolving network of 260+ stores – and this is only the beginning. Through innovation and a first-movers approach, we are shaping a global company that drives innovation and opportunities.
Our unique team has a rich history of experiences that make up who we are today. We are a collective of experts who are constantly evolving, soaring out of our comfort zone, and have a thirst to engage and inspire people with the stories, initiatives, and direction that bring out the best in themselves and others.
We are looking for a like-minded, high-performing State Manager, who is inspirational at every level! As a dynamic leader with a passion for retail and a knack for inspiring teams to achieve greatness, you will oversee our retail operations in Western Australia (WA) and South Australia (SA).
What’s in It for you!
- Career growth and investment in your development
- Amazing culture
- Supportive leader
- 40% staff discount on all store products
- Birthday leave
- Enrolment in our company-wide Service Recognition Program
- Employee referral incentive scheme
- Access to a 24/7 Employee Assistance Program
What you will be doing?
This role assumes a crucial retail leadership role, tasked with overseeing retail operations within a designated geographic area. Ultimately, your role is to drive business success, foster operational excellence, and enhance customer satisfaction. You will drive sales growth through strategic planning, manage and motivate store teams, ensure operational efficiency, and optimise customer experiences. Additionally, you will monitor financial performance, and maintain regulatory compliance. You will lead and mentor a team of Regional Managers, Store Managers, and frontline teams to ensure alignment with company goals and values.
Key accountabilities;
- Foster team engagement and build a high-performing team culture through effective communication, coaching, and recognition programs.
- Monitor and analyse market trends, competition, and customer feedback to identify opportunities for improvement and innovation.
- Collaborate with cross-functional teams, including marketing, operations, and finance, to optimise performance and achieve business objectives.
- Maintain a strong focus on customer satisfaction, product quality, and brand consistency throughout all retail locations.
- Implement and enforce company policies, procedures, and standards to ensure compliance and operational excellence.
Who are you?
- 5+ years’ experience in a Regional, State or National multi-site role
- Exceptional knowledge of the Retail Award
- Demonstrated experience managing teams from the front and remotely
- Strong leadership with the ability to inspire and develop teams
- Excellent organisational skills and the ability to manage multiple priorities
- The ability to effectively prepare and analyse rosters cost to achieve targets
- Be strategic with stock management to ensure opportunities are maximised within the states
- Strong interpersonal skills to lead and manage our store teams
- Strong problem-solving skills
- Highly motivating and influential
- Able to think on your feet and make necessary decisions and changes in the moment (within guidelines)
- Must thrive in a fast-paced environment
- Ability to be agile
Join us in shaping the future of retail and leading our teams to new heights of success!
