AddressWe have partnered with an iconic Australian retailer specialising in home appliances and consumer electronics. With a commitment to providing exceptional customer service and high-quality products, they have established ourselves as a trusted name in the industry. With a focus on innovation and continuous improvement, our client strives to create a positive shopping experience for their customers while fostering a dynamic and rewarding work environment for our team members.
The Role: Store Manager
As a Store Manager, you will play a pivotal role in driving sales growth and maintaining a sales-focused culture within the store. Reporting to the Territory Manager, you will be responsible for implementing and embedding a sales-focused strategy through coaching, leadership, and development initiatives, actively driving a sales-focused culture. This involves performance management, active sales floor leadership, recruitment, and employee development to ensure a consistent positive store and channel experience for customers. You will address complaints and queries effectively, monitor financial performance through profitable sales, inventory management, and expense control, and ensure compliance with regulatory requirements. Upholding our brand image through visual merchandising, in-store marketing, and employee presentation, you will establish governance and management controls, and foster effective relationships with internal and external stakeholders, participating in community engagement activities.
Skills and Experience:
- Customer focus: Ability to prioritise the customer experience in all aspects of store operations.
- Accountability: Holds self and others accountable for meeting commitments and achieving results.
- Results-driven: Consistently achieves sales targets and operational goals.
- Talent development: Identifies and nurtures talent to build a high-performing team.
- Team building: Creates a cohesive team environment with a shared sense of purpose.
- Engagement: Cultivates a culture of motivation and high performance among team members.
- People person who thrives on initiative and enjoys being an integral part of the community.
- Experience in leadership roles.
- Passion for delivering exceptional customer experiences.
- Competitive salary and bonus structure.
- Opportunities for career advancement within a leading retail organisation.
- Comprehensive training and development programs to support professional growth.
- Employee discounts on a wide range of products.
- A supportive and collaborative work environment focused on achieving success.
For a confidential discussion about this role or your next career move, please reach out to Christian Tran at *********@millerleith.com.au or call 0401 959 ***.
