Address
Form of work
Salary- Full-time 38 hours per week, On-going position
- Warrnambool Campus
- $70,528 per annum, plus superannuation
Provide excellent Customer Service to students, staff and members of the public when you join our passionate and hands-on team!
Salary
$70,528 per annum, plus superannuation
As one of the first points of contact with South West TAFE, the Student Application Officer (SAO) fulfils an important public relations and customer service role. The SAO is responsible for managing new applications by assessing eligibility and suitability for a selected course. The SAO accesses the eligibility of the candidate in line with the course requirements.
They are responsible for assessing previous education accomplishments, the suitability of potential students for the course, and identifying any support requirements. They require high level knowledge of prerequisite requirements, qualifications, course details, and the application and enrolment procedures. SAOs will be required to conduct interviews with selected students as part of the mandated procedures under a pilot project and refer to relevant teaching staff when required.
The SAO works cooperatively with both internal and external clients and with a range of staff across all campuses. SAOs ensure a seamless student-focused initial onboarding experience for the student. They are responsible for best practice recommendations and implementation of any new processes or policies.
The must haves
Mandatory requirements
- Diploma or equivalent qualification or a willingness to undertake plus relevant industry experience
- High level of digital and computer literacy
- Employee Victorian Working with Children Check
- Satisfactory Police Check
- Hold a qualification in Career management or equivalent industry experience.
- Experience within the education industry is highly desirable
- Hold Cert IV Training and Assessment (TAE)
South West TAFE is an education hub with a difference. By fusing leading industry knowhow with innovative teaching practices, we empower all types of talent so they can excel and achieve a lifetime of opportunity, employability and a fulfilling career.
We have 5 main campuses spread across the thriving South West Victoria region. They are located at Warrnambool, Hamilton, Portland, Colac and Sherwood Park and deliver a wide variety of vocational courses to over 6,000 students every year.
To maintain our high standards of training we are committed to attracting the very best talent and providing them with a supportive work environment in which they can flourish.
What we can offer you
- Continuous opportunities for learning and development
- Fun social club with health and wellbeing activities
- Employee recognition program
- Access to an Employee Assistance Program
- Work alongside team members guided by a strong set of organisational values
- Chance to make a sea change in a thriving regional setting
Andrew McBride – Manager Enquiry, Enrolment & Student Administration
☎ 03 5564 8***
✉ **************@swtafe.edu.au
A full position description is available from the Careers at SWTAFE webpage.
Applications close: Sunday, 7 April 2024
Successful applicants will require a Working with Children Check and a National Police Record Check.
How to apply
If this role resonates with you and you have the necessary skills and experience, then we would like to hear from you.
To apply for the role, please click ‘Apply for this job’ and provide a copy of your current resume and cover letter that addresses the key selection criteria as outlined in the position description.
South West TAFE is a child safe and equal opportunity employer; fostering a fair, safe and inclusive environment, embracing all forms of diversity.
We strongly encourage applications if you’re:
- A person with a disability
- Aboriginal and/or Torres Strait Islander
- Culturally and linguistically diverse
- LGBTIQA+
