AddressABOUT US
Trinity Anglican College is a co-educational school with 1310 students from Kindergarten to Year 12. We are the largest independent regional school in NSW and a proud member of the Anglican Schools Commission. The College has earned a reputation as the ‘school of choice’ in this region because we believe that every child has the right to an engaging and joyful school experience.
Trinity is an inclusive, faith-based community school in the Anglican tradition that values the uniqueness of every child and community member.
Trinity has a dynamic and dedicated staff team. We believe in a collaborative staff culture and staff engagement, playing to people’s strengths and providing opportunities for development and growth. Our Strategic Vision focuses on the holistic well-being of a student.
THE ROLE
This role will play an important role in providing students and staff with high-level support in areas such as the provision of first aid, data entry, overseeing student medical plans and medication, and general administration duties. The successful candidate will operate the Student Services desk and will provide relief at reception during peak times, or periods of illness within the administration team.
The Student Services Officer will be working in a small, busy team, where confidentiality and discretion are essential. Being exceedingly well organised and flexible to changing demands are essential skills for the incumbent of the position.
RESPONSIBILITIES AND DUTIES
The key responsibilities of the role include (but are not limited to):
• Provision of first aid care to ill and injured students who present to the sick bay or need attention at other points on the College property;
• Oversight of student Medical Health Plans and the administration of student medication as required;
• Maintenance of accurate and complete first aid records, using the first aid records package;
• Communicating with parents/guardians of students presenting to sickbay;
• Organising transport for ill or injured students and staff;
• Follow up protocols for students with significant illnesses or injuries;
• Prepare medical supplies for offsite activities and camps;
• Maintaining an accurate inventory of all medical supplies within sickbay;
• Other duties as assigned by the Executive Assistant or Leadership Team.
ADMINISTRATION
• Manage reception and Student Services area, ensuring is it kept clean, tidy and organised.
• Attend promptly and efficiently to enquiries from staff, students, parents, and visitors.
• Screen all incoming calls and emails, ensuring all are handled in a professional, courteous, and helpful manner, and distribute all messages efficiently to relevant staff, students and the College community.
• Assist with enquiries and ensure appropriate voicemail messages are recorded for various situations (ie absences, emergencies, and reporting faults).
• Maintain knowledge of the College’s emergency procedures.
• Keep up to date on what is occurring around the College.
• Providing word processing and clerical support.
• Attend team meetings as scheduled.
SKILLS, ABILITIES AND APTITUDE
The skills, abilities and aptitude of the Student Services Officer must reflect the professional management of all aspects of student support and care including the handling of sensitive files and data. These encompass the following:
SKILLS:
• Exceptional communication skills (phone, in person, email and written correspondence)
• A caring and compassionate nature
•The ability to manage and triage first aid priorities effectively and efficiently, excalating treatment when necessary.
• Interpersonal skills that portray a welcoming atmosphere, friendly disposition, and helpful nature
• Oversight of student Medical Health Plans and the administration of student medication as required;
• High-level skills in Microsoft Office suite of applications.
• Organisational and time management skills, including the ability to cope with high volumes of work, changing priorities and meeting critical deadlines.
ABILITY TO:
• Be flexible and responsive to changing demands.
• Organise and set priorities for various activities to meet required deadlines.
• Take an objective approach to challenges and use initiative.
• Have attention to detail.
• Operate with the strictest of confidence.
• Provide positive, enthusiastic support to staff, students, parents and members of organisations associated with the College.
• Be a good listener and be able to transfer a message accurately and effectively.
• Be a team player with experience working within a team and independently.
APTITUDE:
• A personal commitment to the College Vision, Mission and Values
• Have a full understanding of how to securely handle and manage the personal data of staff and students
• Be a lateral thinker, proactive and be prepared to undertake an innovative approach.
• Have an interest in supporting others and providing exceptional levels of service to a student body.
• Have a natural affinity with people and developing successful relationships.
• A willingness to do what it takes to get the job done, coupled with a flexible approach and pleasant manner
HOW TO APPLY
Apply now via Seek. Your application must include a CV and cover letter.
Applications close Friday 24th May at 5:00 p.m., or earlier if a successful candidate is identified.
