Student Support Officer

08th April, 2024 Position Title: Student Support Officer   Location: Surry Hills   Company Overview: Our client is a quality higher education provider dedicated to offering exemplary services to international students. As part of our client's commitment to student success, we are seeking a dynamic Student Support Officer to join their Operations Department. This role plays a crucial part in ensuring efficient administrative operations and fostering a welcoming environment for their diverse student body.

  Responsibilities: Provide comprehensive administrative support to the Operations Department, including managing student and staff administrative needs with efficiency and professionalism. Serve as the first point of contact for students, creating a friendly and welcoming atmosphere in alignment with their student-centered approach. Address student requests and inquiries promptly and courteously, demonstrating a commitment to delivering exceptional customer service.

Conduct timely follow-ups and liaise with students to resolve any academic or administrative issues they may encounter. Maintain accurate student records in accordance…