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SalaryThe Department of Education, Student Child and Family Connect team are seeking applicants to fulfil multiple Student Support Officer positions in the Mount Isa area.
Student Support Officers are essential roles supporting vulnerable young people and families to engage in and improve educational outcomes as part of Youth Engagement priorities, Mount Isa.
The team are looking for applicants who have strong family, community and stakeholder liaising skills, who can build and sustain positive relationships with students, families and the wider community, and promote the benefits of education to improve outcomes for students and families.
The Student Support Officer roles are currently project based, with a projected end date of 14 December 2025, unless otherwise determined.
About the Department of Education
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role
As the Student Support Officer within the Student Child and Family Connect team, you will provide early intervention support to students and families to encourage school attendance and to motivate students and families for continued educational engagement. You will identify barriers to engagement, including recognising educational, social, emotional and behavioural issues and work within a team case management approach to develop and implement intervention strategies and support.
Responsibilities include, but are not limited to:
- Innovate data capture management systems and develop subsequent intervention strategies.
- Build and sustain positive relationships with students, parents, community and elders, and provide input into local decision making to ensure optimum outcomes.
- Liaise with families and conduct home visits to encourage school attendance and to motivate students.
- Liaise with students and families to recognise any educational, social, emotional or behavioural issues.
- Work within a team based management approach as a contact for students, families or community members regarding any concerns.
Benefits:
- 12.5% superannuation, flexible work arrangements, employee assistance program.
Please refer to the attached role description for any mandatory requirements for this position.
How to Apply
- Applicants are required to submit a brief resume, contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
- A maximum 2 page written response describing how your achievements and capabilities meet the requirements under the "Your Role" as described in the role description.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies. ( https://alt-qed.qed.qld.gov.au/working-with-us/induction/department/human-resources/inclusion-and-diversity#:~:text=Pathways%20to%20Parity,participate%20fully%20in%20our%20workplaces. )
