Supervisor (Digital And Service) - Big W Highpoint

At BIGW, a job is never just a job.

It's the start of something bigger. There are over 15,000 of us, in the biggest cities and the tiniest towns and for over 50 years BIG W has been the trusted backstop of Australian households, clothing families, furnishing homes, filling toy boxes and providing everyday essentials.

This is a part time position offering 24 hours per week. The successful candidate will need to be available:

Monday 08:00-18:00, Thursday 07:00-15:00 and Friday 07:00-15:00

So what does the role of Supervisor in BIGW look like?

• The Supervisor (Digital and Service) supports the Digital and Service Manager to support the delivery of a quick, easy and seamless checkout experience, whether the customer purchases for online delivery, instore pick up or purchases instore.
• You supervise a small team, embedding consistent process and routines to ensure quick and easy checkouts, pick up orders, online orders* and direct to boot orders*

Who are we looking for:

• A purpose driven team member with a passion for great customer service and making a difference to community.
• A passion for process and routine
• Ability to supervise a small team, with a coaching style vs tell do.
• Agile and adaptable to change
• Available to work a flexible roster which may include evenings and late nights across the 7 days of the week

*service not available in every store

We value flexibility and will consider part time, job share or other flexible options to enable these roles to meet your work/life commitments.

Joining the Group

As part of the wider Woolworths Group, we care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn #LI #work180

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. BIG W is not responsible for any fees related to unsolicited resumes.