Address Our Health Service is expanding and so is our Operational Support Services Team!
• This position is responsible for coordinating and supervising the Operational Services staff within the Operational Services Department
• Permanent Full-time opportunity available
About the role
This position supports managing the team by coordinating cleaning, porterage, waste, the mortuary and linen services to meet organisational goals. This position liaises with a multi-disciplinary team to achieve goals.
Some of the key responsibilities of the role are:
- Exercise good communication and interpersonal skills where client liaison and supervisory responsibilities apply.
- Undertake cleaning audits (TOPCAT) to ensure cleaning standard compliance. If deficiencies are found, communicate and negotiate to address those issues in a timely manner.
- Manage CARPS to ensure staff complete tasks to the standards required and within agreed designated timeframes and resources.
- Deliver training (structured and on-the-job) as required to develop Operational Services staff competencies to complete tasks and assist to identify training needs.
- Build a positive team environment through collaboration with nursing, medical and operational staff.
- Actively contribute to developing a culture of patient first ensuring the best possible patient outcomes.
- Support in effective recruitment, payroll, supervision and development of subordinate staff and enabling them to competently carry out their role.
- Support staffing procedures to ensure staffing resources are used efficiently through approving rostering and allocation processes and, oversee and promote absenteeism management within the department including Work Cover processes and issues.
- Use appropriate communication strategies for negotiation and conflict resolution.
- Actively contribute to developing and maintaining a culture where staff are vigilant to risks to themselves, their co-workers, clients and visitors (including health and safety, business and operational risks).
About you
Our ideal candidate will be someone who can demonstrate the following:
- Demonstrated ability and experience in supervising and providing training and support to the Operational Services team.
- Demonstrated knowledge and experience working in Operational Services and in the use of appropriate techniques and equipment.
- High level organisational skills with an ability to utilise problem solving strategies, prioritise and allocate tasks.
- High level interpersonal skills with ability to lead and manage a multidisciplinary team.
- High level of verbal and written communication skills including the ability to negotiate with a wide range of stakeholders.
Mandatory Requirements:
- Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16 (PDF) ( https://www.health.qld.gov.au/__data/assets/pdf_file/0009/150120/hed-0116.pdf )
About West Moreton Health
West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.
To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community – Follow this link ( https://www.westmoreton.health.qld.gov.au/futurefocus )
Benefits
- 17.5% annual leave loading (Additional allowances/entitlements may apply)
- 12.75 % employer contribution to superannuation
- Professional development
- Salary sacrificing options ( https://www.health.qld.gov.au/employment/conditions/salary/sacrifice )
- Wellness programs
- Employee Assistance Service (EAS).
To apply
Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.
