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As an Australian bank with a proud history, we believe in doing well and doing good. That's why our ambition is to create a brighter future for our people, our customers, and our world.
The role
Our Supplier Services Team have a rare and exciting opportunity for an experienced Senior Supplier Adviser.
This is a busy and fast paced relationship role where you will be responsible for full vendor management, acting as a conduit between the Suncorp Bank and our various Business partners.
What you'll do
- Build and manage strong working relationships to enable effective engagement and act as key escalation interface between Bank, Group, Risk/governance and external Suppliers and Partners to successfully implement and embed change & ensure effective and timely communication
- Support a team culture of professionalism and accountability through peer coaching to motivate and improve collective performance
- Manage expectations so that deliverables and key dates are understood and adhered to
- Manage a portfolio of critical suppliers E2E
- Subject matter expertise and end to end support in the management of Bank suppliers
- Representing the team on initiatives which will impact the Supplier Services team, including but not limited to identification, escalation, and solutions for issues & downstream impacts of changes to internal stakeholders & Bank suppliers (including, but not limited to, communication
- Analyse compliance issues and ensure conformance with all regulatory and legislative requirements
- Consider, review, and assess vendor materiality, risk, and compliance with statutory, regulatory and governance requirements associated with commercial agreements (including contract terms and service levels) between Suncorp Bank and Suppliers
- Ensure compliance with (or exemption from, where applicable) Suncorp's Supplier Code of Conduct, Outsourcing Policy, Procurement Policy, Procurement Framework & Supplier Management Framework through the application of and adherence to the SMART Procurement Methodology
- Quickly identify and collaborate, where appropriate, to implement improvements to Bank Supplier systems and processes
What you'll bring
- Excellent relationship management and communication skills, both written and verbal
- Strong analytical and decision-making skills
- Knowledge of finance (e.g. front line banking, insurance and support functions)
- Principles relating to relationship management, contracts (service level agreements and scorecards)
- Financial services industry processes and regulatory obligations (including but not limited to APS 222, CPS 230 (Current and draft), CPS 231 and CPS 234
- Risk and compliance management practices, risk appetite and governance concepts especially as they relate to business continuity requirements, Disaster Recovery, Security and Privacy
What we can offer you
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Invest in your brighter future with ongoing study support and career development programs
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council
Employee benefits | Suncorp Group
At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.
