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Form of work Comprehensive employee benefits, incl. $18,550 in NFP Salary Packaging
Permanent full-time role in the Western Sydney region
Partner with NDIS participants to provide tailored services
The Role
An opportunity has arisen for the role of Support Coordinator within our Community Services division on a permanent full-time basis. As a Support Coordinator, you will be committed to ensuring that peoples’ individualised support requirements are fulfilled, with a strong focus on seeing people move towards personal goals. The successful candidate will enjoy working in a flexible and constantly changing environment where time management and attention to detail are key. You will need the initiative to work and solve problems unsupervised, with a strong focus on reaching set goals and targets.
You will be responsible for supporting NDIS eligible participants with the management of their NDIS plan and budget. You will assist a team of Case Coordinators and other Support Managers to plan, implement and evaluate a range of support services which meet participants’ outcomes.
Using your natural communication skills, you will continually build your internal and external networks to assist in coordinating the right supports for your participants. This role operates within a billable hours framework, and you will need to ensure strict compliance with all reporting and auditing requirements.
As part of this role you may be required to travel between sites from time to time.
Essential Criteria:
Demonstrated experience in service coordination or practical experience within the disability sector
Knowledge of NDIS and other government department policies and procedures
Strong communication skills - written and verbal;
Ability to liaise effectively with participants, customers, community groups, employees, external agencies, government departments and other stakeholders;
Ability to undergo a satisfactory background checks including NDIS Workers Check and Working with Children Check;
Valid NSW Driver Licence (minimum P2)
Why Work for Us?
In return for your skills and experience you will receive:
Benefit of not-for-profit salary packaging through our partner, Maxxia: Salary Packaging | Maxxia, increasing your take home pay
A dynamic EAP partner who supports our employees and their immediate family members with counselling services through our Employee Assistance Programs (EAPs) - Veretis Performance Psychology
In-house Learning and Development team offering ongoing career development support
Paid parental and partner leave after one year of service
Fitness Passport providing you access to over 500 gyms at a low price
Employee discounts to Winc and Medibank health cover
Monthly Rostered Day Off (RDO)
Service reward leave
Rewards and recognition program
Who Are We?
Ability Options provides employment and disability services to people who need assistance to achieve their aspirations and inclusion in the community. We operate services to support people with disabilities and those whose lives are changed as a result of accidents, unemployment and disadvantage.
We are committed to a workplace culture that recognises diversity, equity and human rights. We respect and value the contribution of people from all cultures, backgrounds and beliefs, including Aboriginal and Torres Strait islander people and people with disability.
To apply online, please click on the appropriate link below.
