Support Coordinator - Disability

About Us

Holistic Futures is an experienced NDIS registered service provider that supports people with a disability. 

At Holistic Futures we chose to focus on the strengths and abilities of individuals and use these as a foundation to tailor individualised care and support plans. Taking an individualised approach to our programs allow us to be adaptable, up to date and unique.

Our vision is for people to be seen for their strength and abilities not their disability.

About the role:

We are looking for an Experienced Disability Support Coordinator to join our team. Please do not apply if you do not have experience as a Support Coordinator - this is a different role than a support worker.

This role involves a mix of work from home and home visits with our participants. 

Flexible Working Arrangements are promoted! We are willing to offer a full time or part time, depending on the right candidate.

At Holistic Futures our Support Coordinators will work with our participants to build capacity to: 

• Support the participant to achieve their current and future goals 
• Navigate the NDIS system 
• Educate on what supports can be funded  

Please do not apply unless you have experience in the role with a case load of 15+ participants

We are looking for people with:

• Experience in a similar role - case load of 15+ participants
• A strong understanding of the needs of people living with a disability
• Case management and engagement skills
• Understanding or/ or experience of the NDIS including but not limited to NDIS Act 2013, Disability Act 2006 and other relevant legislation
• Willingness to learn and receive feedback for growth and development
• Ability to negotiate successfully with multiple stakeholders and triage where required
• Ability to think outside the box to help participants meet their NDIS plan / recovery goals
• Skills in applying, monitoring and reviewing measurable outcomes
• Excellent time management and administrative skills, including managing participant budgets.
• Competence in data management concepts and the use of customer management systems to record and maintain client data accurately.
• Strong organisational skills which includes time management, meeting KPI targets in relation to service delivery. 
• The ability to work autonomously and cooperatively as a member of a team. 
• Motivation, passion, an adaptive personality and willingness to go the extra mile
• A non-judgmental, person-centred and holistic approach. 
• Proficient in computer systems including Microsoft Word and Excel.
• Proven ability in meeting performance targets (KPI's)
• Well-developed communication (both oral and written) skills with the ability to prepare reports and correspondence in clear and concise language.
• Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers.

Mandatory Checks and Licenses

• NDIS Worker Check
• Working with Children Check
• Drivers License
• First Aid Certificate
• Evidence of Covid vaccination certificate
• Two professional references
• Right to work in Australia
• Cert IV in Disability or a relevant qualification and/or equivalent experience

Applicants will only be accepted via Seek. 

Please do not apply unless you have experience in the role with a case load of 15+ participants