AddressAre you passionate about supporting your community?
About the role
We are seeking a dedicated Support Services Coordinator! You will be responsible to lead provision of high-quality service delivery to the Support Services teams which incorporates Tenancy Plus, Accommodations Options for Families and Support for Families at Risk.
Responsibilities include
- Client progress and outcomes are monitored and assistance and specialist expertise provided to staff to resolve complex case management issues
- Program staffing levels are maintained to ensure the appropriate level of service delivery across programs
- Accurate data to programs is collected, analysed and used to review and evaluate service delivery outcomes and models
- Productive relationships demonstrated within the team and contribute to quality team performance and team well-being
- Systems implemented for clear communication and handover between staff
This is a permanent full-time position, based in Sunshine, VIC. Salary and conditions are in accordance with SCHADS Award Level 6.
You will have
- Tertiary qualifications in Social Work or related Community Service field (desirable)
- Experience in managing staff and providing supervision
- Demonstrates knowledge of homelessness including context, causes and legislation
- Applies homelessness models and practices when dealing with clients
- Ability to understand and respond to needs of individuals experiencing homelessness or at risk of homelessness
- A Current and Valid Driver's Licence
Benefits of working at The Salvation Army
- We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Discounted health and fitness programs through Fitness Passport
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
How to Apply
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
