Support Facilitator

The Way Back Support Service Support Facilitator

• Based in Robina
• Full time, permanent

Your new role – In this role, with The Way Back Support Service, as a Support Facilitator, you will provide holistic non-clinical aftercare, practical support and assertive outreach to people directly following a suicidal crisis. Support Facilitators work alongside individuals, in partnership with community agencies to implement a community-based model of suicide prevention care. You will work collaboratively to:

• Improve access to high-quality aftercare to support at risk individuals.
• Provide assertive and practical support to access services related to individual needs. Outreach, in home and or community-based support.  
• Build capacity of individuals to self-manage distress and improve mental wellbeing.
• Improve links with clinical and community-based services to meet individual needs and circumstances.
• Provide options to increase social connectedness and links to supportive networks (families, friends, Peers, and Carers).
• Provide a non-clinical case management-style support service. Using evidence-based approaches focusing on needs assessment, support planning, navigation, advocacy, coordination, and follow-up.  

What you will bring to the role

• Passionate about making a positive change in the lives of people managing suicidality.
• Tertiary qualifications in community, social welfare, Health, or a related discipline.
• Ability to connect with people and offer them support to identified needs.
• Experience working in roles within a recovery orientated service framework for mental health and/or suicide prevention.
• Demonstrated experience collaborating with people with complex support needs across the phases of service delivery including assessment, recovery-oriented practice, community engagement and evaluation of services delivered.   
• Capacity to work independently and collaboratively within a team environment.
• Current Driver's licence and willingness to drive in the course of work.
• Proof of Covid 19 Vaccination including the recent booster.

Why work with Wesley Mission Queensland

• Working alongside people who love what they do.
• Salary Packaging – Increase your take home pay!
• Income Protection
• Discounted Allied Health services.
• Employee Assistance Program
• Access to discounts on Private Health Insurance, Gym Memberships, Travel and more

How to apply

Applications are to be submitted online at www.wmq.org.au by 4 pm of the closing date. To view the position description or submit your application please click the 'Apply Now' button below.