AddressJoin HOBAN Recruitment in recruiting for a dynamic APS3 Level Participant Support Officer role on behalf of our client. This opportunity is based in Lavington NSW and promises a fulfilling career path within the administrative landscape.
About the Role:
- Prioritise and manage workflow efficiently within the team structure.
- Undertake procedural, clerical, and administrative support tasks.
- Engage in basic research and analysis activities as required.
- Interact with both internal and external stakeholders, offering clear and concise advice when necessary.
- Manage participant matters in accordance with the relevant Act.
- Provide reception support, handling inquiries both in person and online.
- Resolve customer queries and direct them to appropriate services.
- Coordinate appointments and ensure accessibility for participants.
- Conduct research, prepare reports, and handle data entry tasks.
- Record feedback and complaints within Business systems.
Benefits:
- Competitive pay rate of $37.36 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
- 11% superannuation to secure your future and support your retirement planning.
- ASAP start date up to 31 December 2024, with the possibility of an extension, based on business requirements, providing job security and potential long-term prospects.
- Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
- Contribute to meaningful outcomes for people with disabilities.
About You:
- Excellent organisational skills with the ability to manage multiple tasks efficiently.
- Strong communication skills, both written and verbal.
- Ability to provide clear and straightforward advice.
- Proficient in handling administrative tasks and using relevant software.
- Customer-focused approach with a dedication to resolving queries effectively.
- Capacity for research and analysis.
- Attention to detail and accuracy in data entry.
- Ability to work effectively within a team as well as independently.
Please note that you need to be an AUSTRALIAN CITIZEN for this role.
Applications close 5:00pm Friday 12th April 2024.
At HOBAN we embrace diversity, inclusion and equal opportunity. We welcome and encourage applications from people from all backgrounds.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email ***********@hoban.com.au or visit hoban.com.au/adjustments.
