Address- Closing Date: 9 AM Monday 13 May 2024
Location: Bentleigh Vic, Boronia Vic, Berwick Vic, Box Hill Vic, Coolaroo Vic, Dandenong Vic, Werribee Vic
Hours: Full-Time
Contract length: Contract until 31st December 2024
Entry requirements: Australian Citizenship and Employee Grade Working with Children Check
Pay Rate: $37.36 p/h ex super
About the role:
The APS 3 Participant Support Officer is a team membership position and is responsible for setting priorities, managing workflow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.
The position may have a public contact role and may be required to communicate with and provide straightforward advice to a range of internal and external stakeholders.
Duties:
- Provide counter/reception support for the local office including responding to enquiries in the self-help kiosks and providing online support.
- Manage the team's shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of office facilities and ensure facilities are accessible for stakeholders.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow-up is completed.
- Receive and record complaints and other feedback in the business systems.
- A healthy, safe, and diverse work environment.
- Continuous employee support.
- Opportunities for career development.
Emma Pointon
************@f2frecruitment.com.au
02 6199 5***
www.f2frecruitment.com.au
Excited about this role but don’t believe your experience perfectly matches all job specifications? Why not examine your transferable skills? If they position you as a strong, quality candidate, it’s well worth applying for the position. Read more on transferable skills: www.f2frecruitment.com.au/transferable-skills-more-important-than-ever
#APS
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