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Form of workAbout Youturn
Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.
In the past year alone, Youturn has provided support to nearly 10,000 individuals through a diverse range of health and community service initiatives. These programs encompass:
- Mental Health: Providing clinical and non-clinical support services to young people to manage their mental health.
- Suicide Prevention: Supporting people and communities bereaved or impacted by suicide.
- Child Safety: Providing children and young people with safe and caring environments.
- Homelessness: Delivering sustainable housing for those in need in our communities.
The Opportunity
As a Support Worker you will contribute to the ongoing development of activities initiated by the 24/7 Accommodation programs and Youturn. Your focus is on supporting young people who may be or are about to experience homelessness to achieve personal goals and quality of life that involves being active members of their communities.
In this role you will work with young people on their independent living skills, addressing barriers they may be facing and supporting their case plan to achieve long term accommodation.
The key responsibilities of this role include:
- Provide appropriate information and support to new residents to assist them to feel comfortable in their new environment.
- Contribute to initial assessments of clients’ needs and provide information and assistance in accessing appropriate services and resources for support.
- Contribute to the development and implementation of individual case plans within a Client Centred Case Management Framework.
- Supervising residents with particular attention to the hygiene, health, safety, education and general well-being of residents.
Please respond to each of the following criteria in your cover letter:
Essential Requirements
- Tertiary qualification or working towards tertiary qualifications in the human services field (minimum Certificate IV level). This position will require work outside business hours and/or across a 24/7 roster, which may include day shifts, sleep over shifts, weekend shifts, public holidays ect to best support the individual program and client needs.
- Knowledge and understanding of the principles of client centred practice, ensuring the wants and need of the client are at the forefront of service delivery and demonstrated ability in applying such principles. In addition, the ability to analyse complex issues relating to client support and wellbeing.
- Knowledge of issues facing young people who are experiencing homelessness, in the child protection system and / or facing severe barriers to achieving stability and security in their personal lives.
- Passionate about teaching young people essential life skills and improving lives.
- Knowledge and understanding of child protection systems, mandatory reporting requirements and available supports and interventions.
- Skill in developing rapport and communicating with young people, families, volunteers, students, relief staff, staff, management and colleagues from community agencies, including people from diverse cultural backgrounds, government and non-government organisations.
- Demonstrates an understanding of client issues and is able to articulately negotiate and advocate on the client’s behalf.
Other Requirements
- Successful applicants will also need to hold a ‘C’ class Open driver licence, State Working with Children Check and hold, or be eligible to apply for, a Licensed Care Suitability Check issued by the QLD Department of Child Safety, Youth Justice and Multicultural Affairs.
Why join Youturn?
- Exclusive Benefits: Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway!
- Salary Packaging: Maximise your income by increasing your take home pay.
- Culture & Values: Supporting young people in their time of need, is at the heart of what we do at Youturn. Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.
To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.
We’d love to meet you!
If you have the skills, experience and passion to fit our team, please take the next step and apply by submitting your resume and cover letter.
For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.
