AddressCompany Overview: Aspire42 is a leading fintech company based in the vibrant Gold Coast region. We pride ourselves on delivering high-quality products to our customers and providing an exceptional working environment for our employees. As part of our commitment to excellence, we are seeking a skilled System Administrator to join our dynamic IT team.
Role Overview: The System Administrator will play a crucial role in ensuring the smooth operation of our internal IT systems and infrastructure. This position will primarily focus on providing support to our internal staff members, assisting with onboarding/offboarding processes, and collaborating with various departments to address their IT needs. The successful candidate will possess strong technical expertise in Microsoft 365, Azure, and AWS, along with excellent written and verbal communication skills.
Key Responsibilities:
- Provide day-to-day support for internal staff members, troubleshooting IT issues and resolving technical problems in a timely manner.
- Collaborate with third-party IT vendors for Level 1 support outsourcing, ensuring seamless coordination and escalation of issues as needed.
- Manage user accounts, permissions, and access controls within Microsoft 365, Azure, and AWS environments.
- Assist with the onboarding and offboarding processes for new and departing staff members, including provisioning/de-provisioning of IT resources.
- Monitor system performance and security, implementing necessary updates, patches, and configurations to maintain optimal functionality.
- Work closely with other departments to understand their IT requirements and provide tailored solutions to meet their needs.
- Document IT processes, procedures, and troubleshooting guides for internal reference and knowledge sharing.
- Participate in IT projects and initiatives, contributing technical expertise and insights to drive successful outcomes.
- Demonstrate a sound understanding of ITIL and ISO27001 frameworks, ensuring compliance and adherence to best practices.
- Possess Linux/Ubuntu server knowledge (desirable), as we are primarily a Microsoft house but still depend on Linux servers.
- Exhibit strong knowledge of server management, network administration, and IT security.
Requirements:
- Proven experience as a System Administrator or similar role, preferably in a corporate environment.
- Strong technical proficiency in Microsoft 365, including Exchange Online, SharePoint, Teams, and Dynamics 365.
- Familiarity with cloud computing platforms such as Azure and AWS, including experience with infrastructure deployment and management.
- Excellent written and verbal communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
- Solid understanding of IT security best practices and protocols, with experience implementing and maintaining security measures.
- Ability to work independently and collaboratively within a team environment, prioritising tasks and managing workload effectively.
- Strong problem-solving skills, with the ability to troubleshoot complex IT issues and implement effective solutions.
- Relevant certifications such as Microsoft Certified: Azure Administrator Associate or AWS Certified SysOps Administrator would be advantageous.
Benefits:
- Competitive salary package commensurate with experience.
- Opportunities for career growth and professional development.
- Friendly and supportive work environment with a collaborative team culture.
- Convenient Gold Coast location with easy access to public transportation and amenities.
If you are a talented System Administrator with a passion for technology and a desire to make a positive impact within a dynamic organisation, we encourage you to apply for this exciting opportunity. Join us in shaping the future of our IT infrastructure and driving innovation across our company!
