System Analyst

- Full-time continuing (permanent) role
- Located at Gold Coast, Lismore or Coffs Harbour. Hybrid options may be available.
- Remuneration package up to $113,313 pa, including 17% super

Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

Southern Cross University is seeking a highly professional and motivated Systems Analyst to work within a supportive team in the Technology Services department and collaborate with University stakeholders on software critical to the function of the University.

The System Analyst leads the scoping, development and implementation of updates and new technologies within their allocated area/systems. As a dynamic and talented Analyst, you will also have the opportunity to contribute to the delivery of new technologies and initiatives.

Your core responsibilities will include:

• Provide expertise in software management, analysis and design to support, maintain, improve and upgrade University critical systems.
• Providing input into the preparation of business cases and solutions proposals and define processes to enable efficiencies in consultation with the relevant Technology Services Manager.
• Building and maintaining effective working relationships with internal clients and suppliers, representing the team at internal and external meetings with customers and stakeholders.
• Liaise with colleagues to understand requirements, performance expectations and associated University business roadmaps, discuss and explore possible system-based solutions and configuration.

You are a highly professional and motivated IT professional with the capacity to grow your technical skills and be at the forefront of technology advancements. You are passionate and committed to ensuring robust systems through professional implementation and software management principles. In addition, you will possess:

• A tertiary qualification plus at least three years’ relevant experience in an IT applications delivery and support environment, or equivalent combination of training and experience
• Expertise in the administration of the software that helps internal teams managed their work, with specific prowess in the Atlassian suite of software being highly desirable.
• Expertise in application management and an intimate understanding of how each software piece fits within a corporate or University software architecture.
• Proven ability to diagnose and troubleshoot a range of system related issues and business process requirements and work collaboratively with a team to develop effective solutions.
• Knowledge of emerging technologies and the proven ability to make recommendations to maximise efficiencies.

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

• Full-time, continuing (permanent)
• Located at either Coffs Harbour, Gold Coast or Lismore. Hybrid work is available or full-time remote may be considered for the right candidate. Generous relocation support available.
• HEW Level 6. The base salary ranges from $88,301 - $96,849 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $113,313.

Find out more about working at SCU by visiting Why Work at SCU.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting ****@scu.edu.au.

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Additional information is available in the position description or by contacting:

Name: Mr Paul Tainsh, Application Delivery & Support Supervisor (Data Management)

Phone: 0456 721 ***

Email: ***********@scu.edu.au

Closing Date: 11.30pm AEDT, 7 April 2024

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Use the position description link below to access further information about the selection criteria for this role. You will need to submit complete responses to the selection criteria with your application, including providing examples where relevant. Please prepare these and submit each response when prompted in your online application submission.