Address Your new company Join a dynamic and forward-thinking organisation where innovation and user-centred solutions are at the heart of everything they do. The company is dedicated to supporting the business users and ensuring seamless system releases. We are seeking a passionate System Change Officer on a non-ongoing basis for 6-12 months, with the potential for a permanent role for the right candidate. Your new role As the System Change Officer, you will be instrumental in facilitating system releases and providing crucial support to the business users. You will work closely with users to understand the impact of System Changes, develop and deliver support materials to effectively communicate these changes to various audiences, and create user training resources such as change summaries, VoDs, and training manuals. Your role will involve advocating for user needs, ensuring they are prepared for changes, and using clear, user-focused language to communicate complex information. What you'll need to succeed
Strong communication and interpersonal skills to effectively liaise with users and stakeholders.
Experience in developing comprehensive support and training materials.
An ability to advocate for users and prioritise their needs in the context of System Changes.
Proven experience in preparing users for changes in IT systems.
A user-centric approach to communication and training.
What you'll get in return In return, you will have the opportunity to work in a collaborative and supportive environment, contributing to meaningful System Changes that directly impact the users. This role offers hybrid working arrangements and the potential for a permanent position for the right candidate. What you need to do now
If you're interested in this role, please send me a copy of your most up-to-date CV to review.
Please send to: *********@hays.com.au
If this job isn't exactly what you're looking for, but you're seeking a new position, please contact us for a private conversation about your career. Please click here to apply.
