Systems Analyst

We are seeking a Systems Analyst to co-ordinate and provide technical support services and advice to maintain defined enterprise service levels in one or more technology domains. The successful candidate will provide education and support in relation to information system management including data definitions, standardised business processes and data quality.

The role:
This is an exciting opportunity to join our experienced Technical team. The successful candidate will ensure the development and maintenance of enterprise systems by providing customer focused and high-level specialist advice and support.

Key responsibilities include:

• Maintain defined enterprise service levels by providing high level Information Communications and Technology (ICT) technical expertise, quality technical support and adhering to departmental standards, policies, procedures and Information Technology Service Management (ITSM) processes.
• Assist management in the decision making process and assessment of the impact of change by preparing technical reports, specifications, trends analyses, etc.
• Assist in continuous improvement of system procedures and practices by liaising and consulting with all stakeholders to determine how well the system is meeting their requirements.
• Participate in the identification and delivery of additional training requirements for QRIS through communication and consultation with relevant stakeholders.
• Design, develop and deliver user training programs (including course materials) for the QRIS application through identification of user educational requirements.

Are you right for this role?
To be successful in this role you will demonstrate high level understanding and technical skills in the following:

• apply these skills in order to refine these applications to meet health information and data collection requirements.
• Demonstrated ability to identify and analyse problems associated with information management systems, and to develop remedial strategies and implement recommendations.
• Ability to design, deliver and evaluate training programs and services, including knowledge of staff development, training theory and needs analysis techniques.
• High level oral and written communication skills including a demonstrated ability to prepare and present complex, significant reports.
• Interpersonal and negotiation skills appropriate to an environment of change and evolution.
• Proven ability to maintain confidentiality and handle information of a sensitive nature in a continuously reforming environment.
• Knowledge of and commitment to human resource management principles, including equal employment opportunities, anti-discrimination and workplace health and safety.

Specific Working Conditions:

• Travel within the state is a requirement of this position.
• Formal training in medical Informatics and/or other relevant areas would be favourably considered.
• An open ‘C' class driver's licence is desirable.
• Extensive knowledge of medical informatics systems with an emphasis on imaging.
• Availability as point of escalation on a 24x7 basis where major service interruptions occur out of hours is a requirement of this position.

Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and short statement (max 2 pages) online today.