Systems Engineer - SOE & Image Management

Job Title:  Systems Analyst -  SOE & Image Management

• Must be an Australian Citizen.
• NV1 Security Clearance is required.
• The role is based in Canberra, Australia.

You will deliver value by:

• Deliver and lead a team in delivering Image Management services which includes creating customized Windows images from source, Windows 10 / Windows 11 migration, tier 3 incident management
• Test of software packages created for distribution via SCCM 2012 R2 and SCCM 2016.
• Creation, further development, and maintenance of SCCM task sequences for OS deployment
• Evaluation of new Windows 10 GPO's
• Strong understanding of VDI infra and provisioning templates
• Represent the Image Management services for the specific account and act as a single point of contact (SPOC) for the customer, internal operations, and service delivery teams
• Coordinate critical customer issues as well as new release and change implementations.
• Identify areas of improvement in the account, propose and oversee implementation of CSIP’s
• Developing and testing Windows client Operating system master images (Windows 8.1/Windows 10 etc.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK / LANDesk / Altiris when working as an individual contributor for small to medium-sized accounts
• Test and integrate device drivers for new hardware models if working as an individual contributor for small to medium-sized accounts.

You will be successful in this role if you have:

• NV1 Security Clearance is required.
• Must be an Australian Citizen
• Strong understanding of ITIL, specific to Change & Release management.
• Experience in managing large-scale transition projects.
• Customer-facing presentation and consulting skills
• Strong knowledge of Microsoft PowerShell
• Certification on Configuration Manager (Optional)