Systems Support And Maintenance Officer

Systems Support and Maintenance Officer 

Are you highly experienced in the installation, maintenance and interchange of CCTV cameras? Do you have a genuine interest in improving the service delivery of asset protection and safety across our city sites? We want to hear from you!

About the team:

Sitting in thePlanning and Regulation department, the Public Safety Compliance business unit is responsible for managing regulatory operations across a diverse range of the City’s Local Laws including education, compliance and enforcement action as required to protect the safety and amenity of residents and visitors. The business unit also includes the delivery of protective security across all Council facilities and the delivery of Community Safety programs and services, including the Safety Camera Network, to ensure a safe city for residents and visitors.

Our Protective Services team delivers effective and efficient asset protection, incident management, alarm monitoring and staff safety for the City of Gold Coast.

About the role:

The Systems Support and Maintenance Officer is responsible for managing a range of technical works for the Protective Services Network, including installing and interchanging new CCTV, intruder alarm, access control & other electronic security systems, performing repairs and Maintenance, and contributing to network administration and onsite assessments.

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.   

We’re looking for people who have: 

• A genuine interest in improving the service delivery of asset protection and staff safety across our city sites. 
• Hold Associate Diploma of Information Technology or equivalent experience. 
• Hold a CCTV Equipment & Systems Statement of Attainment 
• Hold a Security provider licence (class 2) and are certified in Tecom C4, Gallagher and Avigilon.
• Are skilled in negotiating positive outcomes through your proven leadership experience in challenging situations. 
• An excellent communicator and are experienced in making and reviewing administrative decisions within a regulatory framework.  
• People would describe you as someone who has a high level of integrity, comes to work each day with a positive 'can do' attitude and actively seeks to challenge the status-quo to achieve continual improvement and drive efficiencies. 

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

As a 5-star employer of choice, we care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Hybrid office / work from home options
• Access to 350+ fitness facilities through Fitness Passport / Low cost on-site gym membership
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply:

Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.