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Form of workAbout Us
Serco delivers essential healthcare services around the world, integrating clinical workforce solutions, service design and facility management services to improve patient outcomes and drive cost efficiencies.
Our healthcare teams provide clinical and associated healthcare services at more than 100 facilities across Australia including public hospitals, quarantine facilities, immunisation hubs, Australian Defence Force (ADF) Health Centres and custodial facilities.
Our national footprint of clinical teams across metropolitan, regional and remote areas further extends to supporting Australian state and territory governments to meet surges in demand for public healthcare services.
About the Role
As our new Talent Acquisition Lead for Healthcare Strategy, you will be responsible for driving end-to-end recruitment activity for our Serco AsPac healthcare contracts in addition to providing support with health-related growth and bid management. You will play a critical role in the success of our organisation by managing the strategic recruitment and hiring process for our internal customers.
You will deliver a high level of customer excellence, while also improving our existing recruitment and hiring processes to attract top health talent and improve the candidate experience. You will provide innovative, proactive, and leading-edge recruitment through targeted souring channels to build candidate pipeline and to ensure Serco is positioned as a healthcare employer of choice.
About You
You’re a proven healthcare recruitment leader passionate about improving health outcomes and cost efficiencies through clinical workforce and facilities management solutions. Develop and implement recruitment strategies that align with our company values and culture, align to the target markets, and attract top talent to our organisation.
Your exceptional communication and organisational skills will see you quickly grasp business requirements and prioritise strategic recruitment activity. With a strong work ethic, you will be driven and motivated to deliver best practice recruitment solutions to meet business objectives.
To be successful, you will also be able to demonstrate:
- Proven experience leading healthcare recruitment strategy and delivery, either in-house or agency, preferred.
- Demonstrated experience in leading, mentoring and developing high performing Talent Acquisition teams.
- Experience developing and aligning integrated Talent Acquisition sourcing strategies across a complex and diverse environment.
- Strong communication and interpersonal skills, with demonstrable ability to build relationships and influence stakeholders at all levels of the organisation.
- Demonstrated ability to develop and implement workforce planning strategies, methodologies and practices that attract top talent.
- Experience in managing alliances, partnerships and relationships with recruitment partners including setting and monitoring service levels and effectiveness.
- Strong analytical skills, with the ability to analyse recruitment metrics and make data-driven decisions.
- Practical experience with Employment Value Proposition design, development and implementation preferred.
- Understanding of strategic sourcing levers including employer branding, diversity, internal mobility, workforce planning, and talent insights.
- Prior experience using SuccessFactors and/ or LiveHire would be desirable.
You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.
This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.
Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application.
About us – Serco & proud
At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management & citizen services. To learn more please visit www.serco.com/aspac
Why Join Us
- You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
- You’ll get to have an impact on how we doings: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action.
- We Invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group!
If you are inspired to make a positive different and would like to be considered for this opportunity, please apply now.
Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco, you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
