AddressAbout Us Join our thriving recruitment agency specializing in labor hire for top-tier national firms in transport, warehousing, and logistics. At our core, we prioritize exceptional service, bridging the gap between clients and candidates to foster success at every level.
About the Role
We’re seeking a customer-centric, hands on Team Leader to join our Hamilton branch. In this pivotal role, you’ll:
– Ensure top-tier service delivery for our valued clients
– Lead and mentor a small team of Account Manager’s
– Build and manage successful talent pools through candidate interviews
– Uphold rigorous compliance standards and procedural integrity
– Participate in team meeting and drive increased efficiencies within the team– Maintain meticulous records in our advanced CRM, FastTrack– Resolve site-specific challenges promptly and professionally– Collaborate closely with stakeholders to meet service commitments– Prepare and deliver detailed reports tailored to client needs– Conduct on-site visits to strengthen client relationships
– Support Account Manager where required
About You
To thrive in this role, you’ll need:
– Outstanding verbal and written communication skills
– Proven history in leading a team– Proven experience in a similar industry role– Strong organizational and time management abilities– Exceptional customer service aptitude with a proactive approach– Proficiency in computer skills, including familiarity with FastTrack
– Strong Process Improvement skills
The Offer
You’ll enjoy a supportive team environment, cutting-edge technology, access to a 24/7 contact centre, ample opportunities for career advancement, and a competitive salary package.
Ready to make your mark? Apply now or reach out to Danielle Coulton at 0484 238 *** for a confidential discussion.
- Utilise your strong Account Management & Team Leadership Skills
- National Agency working with Blue Chip clients
- High Performance Team!
