Team Leader Digital Solutions , Qleave

Be challenged | Be rewarded | Belong
Use your technical expertise to support and enhance core line of business applications and deliver effective and reliable ITI support and solutions!
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO7
Workplace Location Brisbane - North
Job ad reference QLD/537651
Closing date 26-Jan-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration up to 30 June 2024
Contact person Graeme Ford
Contact details graeme.ford@qleave.qld.gov.au
Access the
Your contribution

• Lead and manage the development of QLeave Digital Solutions enterprise architecture across the following domains: Business. Information, Application, Technology and Security.
• Develop and manage QLeave's specialist database and business systems and applications, including enterprise applications, databases, and other specific purpose-built systems, under the direction of the Manager ITI and in line with QLeave policies and industry practices.
• Undertake complex systems analysis, design, programming, testing and production of web-based applications and databases, expert problem solving, monitoring data integrity/redundancy and security of software application and products to meet both business and technical requirements.
• Develop, document, implement and review standards, procedures, and tools to ensure and maintain the high quality of all systems and applications development undertaken, and to ensure that QLeave, whole-of-Government and industry standards are adhered to.
• Provide high level advice to senior management in relation to solutions and data to complex business problems that require the application of digital technologies.
• Manage and maintain the Client Relationship Management database (CRM database) including undertaking data management to ensure that the range of the database functions meet client requirements and future expectations. This includes analysing, testing, establishing and/or modifying the database configuration,
• Collaborate with other ITI team members to provide advice, establish guidelines, and maintain security controls for the CRM and ERP databases. This includes maintaining and modifying the system attributes, security, and integrity of the database as well as the assessment of risks and vulnerabilities. Monitoring of database activity, resource usage and reporting on CRM and ERP databases.
• Participate in and contribute to the industry and other professional, government wide and cluster networks/forums to ensure awareness of industry standards and trends; share best practices, lessons learned, and knowledge/experience related to recent and up-coming technologies and vendor products and solutions in order to strengthen organisational and technical knowledge of Digital Solutions

This position reports to the Manager Information Technology & Innovation and supervises a team of four.
What we are looking for
For this role, we will consider how well you:

• Draw on information from multiple sources and use agreed guidelines to analyse what information is important and how it should be used. Undertake analysis and draw accurate conclusions based on evidence
• Contribute own expertise to achieve outcomes in business systems, applications, web development, and technical support projects and activities and make effective use of individual and team capabilities.
• Establish simple project plans with measurable milestones to deliver objectives
• Build and sustain positive relationship with team members and clients. Work collaboratively and operate as an effective team member. Identify learning opportunities. Understand and act on constructive feedback
• Have solid understanding and experience with SQL, ASP.NET (C# and/or MVC), JavaScript, HTML, CSS, XSLT, and other emerging web and database development frameworks.
• It is highly desirable that the candidate has some background or experience with PowerBi, Microsoft Dynamics 365, Navision/Business Central.

Desirable/Highly Regarded:

• Knowledge and experience working in an IT and Databases service environment team that supports and maintains critical business applications with demanding service level targets.
• Understanding of ITIL processes, particularly in incident and problem management, capacity, and availability management, change management and release and deployment management.
• Experience in Agile ways of working, including leading multi-disciplinary teams
• Contemporary knowledge of cloud solution services such as MS Azure / AWS etc.
• A good understanding of SQL environments, including SQL queries, stored procedures and high-level database administration
• Proven ability to troubleshoot complex application problems, including data (SQL/file), application (application services) and network layer in consultation with appropriate teams
• Web based applications utilizing Microsoft .NET technologies
• Legacy systems BRACS,Navision, Microsoft Dynamics 365 CRM and Business Central 365
• Microsoft SharePoint Services
• Microsoft SQL server 2005/2008/2016/2017/Azure SQL
• Microsoft Windows Server 2008/2012/2016/2019/2022
• Microsoft PowerBi and SQL Reporting Services

Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description