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Form of workWho we are?
Options Health Services is a NDIS provider based in NT and WA. Our goal is to empower our clients by helping them develop independence and live the lives they want to live. We offer services that help individuals with disabilities to gain skills, achieve goals, and develop friendships.
About the Role
We are currently hiring a Team leader for Supported Independent Living dedicated to empowering individuals with disabilities to live fulfilling lives. Our team is committed to delivering high-quality support and assistance tailored to the unique needs of each individual.
Main Duties / Responsibilities:
Duties will vary according to the participant's support plan but may include:
- Assisting clients to perform important daily activities including home support.
- Facilitating daily personal hygiene and dressing tasks.
- Implementing de-escalation techniques for preventing and defusing behaviors of concern
- Assisting, supporting, and providing support outside the home environment which may include transportation and community access of client.
- Assisting with medication compliance which will include dispensation of prescription medication.
- Implementing strategies for preventing and managing difficult behaviors
- Implementing positive approaches, clear, inclusive, and respectful communication.
- Lead, mentor, and motivate a team of support workers to deliver exceptional services.
- Provide ongoing supervision, training, and development opportunities to enhance team performance and capabilities.
- Coordinate and allocate support workers to clients based on their needs and preferences.
- Ensure compliance with NDIS guidelines, policies, and procedures.
- Act as a point of contact for clients and their families to address any inquiries or concerns promptly.
- Collaborate with internal stakeholders to streamline processes and improve service delivery efficiency.
- Participate in team meetings, performance reviews, and continuous improvement initiatives.
Eligibility criteria for the roles are:
- Have a wonderful attitude and approach that is client focused.
- Full availability including sleepovers and active nights.
- Manual handling skills including hoist and wheelchair.
- High level of digital literacy and familiarity with Microsoft Office and ability to use rostering system.
- Proven experience in providing direct support to complex clients who require a high level of care, behavior management and physical assistance to complete daily activities.
- Practical knowledge working with individuals with behaviors of concern as well as experience across both physical and mental disabilities.
- NDIS Orientation Module
- Previous experience of working in similar role.
- Current First Aid Certificate
- Australian Drivers License
If you are a dynamic leader with a passion for making a difference, we want to hear from you! Join us in our mission to empower individuals with disabilities and enrich their lives.
To apply, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.
